Dell‚ Inc. Case Study First: Problem Diagnosis: Over the years‚ Dell has devised very successful strategies to increase customer loyalty and reduce costs. However with the passage of time‚ the company has failed to have a proactive approach to capitalize the opportunities provided by the environment and sustained its competitive advantage. 1. Use of the direct selling approach: This approach has been the main competitive advantage of Dell over the years‚ which enabled the company to create strong
Premium Marketing Strategic management Direct marketing
Dell 4p’s of the Marketing Mix COMPANY BACKGROUND [pic] [pic] Introduction of Dell Inc. Dell Inc. is a multinational technology corporation that develops‚ manufactures‚ sells‚ and supports personal computer and other computer related-products. Dell Inc. based in Round Rock‚ Texas. Dell Inc. employs more than 82‚700 people worldwide. Dell Inc. grew during the 1980s and 1990s to become (for a time) the largest seller of PCs and servers. As of 2008 it held the second spot in computer sales within
Premium Dell Marketing Personal computer
Running head: DELL COMPUTER CORPORATION Improving the Dell Computer Corporation Heather Mueller Corporate Communications Section One Improving the Dell Computer Corporation The key issues presented in the “Dell Computer Corporation” case study is that Dell needs to align its’ identity with its’ image‚ and stop relying heavily on technology (Dell Case Study P. 58). Increased dependence on technology‚ along with a gap between image and identity‚ can cause complications
Premium Dell Communication Public relations
Contents Introduction .................................................................................................................................................. 2 Background of DELL inc ................................................................................................................................. 2 Building long-term relationship with customers .......................................................................................... 2 Creating sales organizational structures
Premium Customer service Sales Marketing
When and how did i-mode create new buyer utilities? What is „i-mode´s business model?” The new service as „i-mode” start on 22 February 1999. Initially 67 content providers participated in the new service‚ with sites ranging from banking to Karaoke. Thanks to „i- mode” always and everywhere we can use from informative services‚ the universal bank services‚ stock quotations‚ reservation of tickets. Telephone is guide after cinemas restaurants‚ clubs etc. However the largest popularity have
Premium Money Strategic management Mobile phone
David Yoffie - Strategy: Taking Dell Private Materials: Michael Dell and the private equity firm Silver Lake today walked away with their prize‚ the computing company Dell‚ having won the approval from a significant majority of shareholders to take the company private in a $25 billion leveraged buyout. Success for Dell as a private company — which it will be within a few months — is by no means assured. Simply put‚ the plan calls for Dell to double down on investments in research and development
Premium Private equity Dell Leveraged buyout
environment and the historical perspective of Dell‚ Michael Dell needs to realize that his nearly 20 year-old business model needs a dramatic change. He needs to get the product in customers hands (before point-of-sale)‚ focus on quality customer support/service‚ and use customer indicators as a sign of what areas need improvement/enhancement within the company. Additionally‚ limited options based on narrow-minded perceptions (only using Intel chips) not only cost Dell market share‚ it also cost them on the
Premium Strategic management Customer service Customer
DATA P 20 Q 2.000 R 40.000 VC 16.000 VCu = 8 FC 20.000 Q1) P/P = +20% P = +20%*20 = +4 The formula to compute Iso-Contribution change in sales volume is the following: Q = -25%*2.000 = -500 The maximum sales loss that the company can incur without hurting profits is of 500 units or -25%. Actual Change in Sales Change in Contribution = Change in Profit (%) (Units) ($) ($) 0‚0% 0 8000 8.000 -10‚0% -200 4800 4.800 -20‚0% -400 1600 1
Premium Variable cost Cost Contribution margin
Efficiency of Laptop in Certain Brands A Research Paper Presented to Ms. Priscilla M. Agaton English Resource Center Asia Pacific College Makati City Final Requirement for the Course RESWRT - Research Writing Julian Eymard R. Lisaca April 2014 Abstract The study was implemented to analyze the characteristics of a laptop which makes them efficient. Laptops are commonly used in a variety of settings‚ including work‚ education‚ and personal multimedia. Laptops are a diverse
Premium Laptop Personal computer Desktop computer
of the Laptop Abstract On September 8‚ 2011‚ Gartner‚ Inc. lowered its forecast for personal computers for the remainder of 2011 and 2012. Based on the recent surge of tablet PCs‚ personal laptops are experiencing a decline as consumers hold onto their laptops longer or replace them completely with tablets. Increased mobility and a need for social media may be two of the forces driving consumers to choose tablets over laptops. This journal seeks to explain the decline in laptop sales and
Premium Laptop Personal computer Desktop computer