BTEC Apprenticeship Assessment Workbook Level 2 Health & Social Care 2. SAFEGUARDING As a health and social care worker you have an important role in protecting individuals from harm and abuse. You must also be able to look after your own well-being and that of others. 2 KNOWLEDGE AND UNDERSTANDING These activities assess your knowledge and understanding of things that affect your own well-being as well as the policies and legislation concerning abuse. Task 1 It is important to
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Model Assignment (Learner Extract) Issued September 2012 OCR Level 3 Cambridge Technicals in Health and Social Care Unit 1: developing effective communication in health & social care Please note: This OCR Cambridge model assignment may be used to provide evidence for the unit identified above. Alternatively‚ centres may ‘tailor’ or modify the assignment within permitted parameters (see Information for Teachers). It is the centre’s responsibility to ensure that any modifications
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5th edition London‚ Saunders Elsevier Department of Health (2004) Appendix 2: Core Dimension 2 Personal and People Development NHS Knowledge and Skills Framework. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4107980.pdf [20/01/2011] Freshwater D (2003) Counselling Skills for Nurses‚ Midwives and Health Visitors. Philadelphia‚ Open University Press Hargie O‚ Dickson D and Tourish D (2004) Communication
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1.1 There are many different reasons why people communicate in adult social care‚ as well as communication being between varieties of different people within this setting. For example‚ it could be conversation between support workers‚ support workers to managers or other health care professional and anyone communicating with service users including family. Communication can also come in many different forms such as verbal‚ non-verbal‚ body language and facial expressions as well as others. One main
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Unit HSC 025 The role of the social care worker Criteria Ref Outcome 1 Understand working relationships in health and social care. 1 The learner can: Explain how a working relationship is different from a personal relationship. Working Relationship: is a relationship that you have with colleagues‚ management‚ and others within your organisation. It is formed within the confines of your working role and must be kept to a professional manner. It is formed within working policies and procedures
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Communication is a very important aspect of health and social care. There are four very important things that need to be taken into consideration to make sure communication with anyone is successful. The four key aspects are to prevent misunderstanding‚ meet individual needs‚ build a relationship‚ and developing self-esteem. Any misunderstanding can be prevented by clear speech‚ appropriate language‚ matching verbal and non-verbal communication‚ checking understanding and asking questions. A good
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Joanne Evans Unit 4222-205 Principles of safeguarding and protection in health and social care (HSC024) Outcome 1 Know how to recognise the signs of abuse. 1.1 Define the following types of abuse. Physical Abuse: - Physical abuse such as hitting‚ pushing‚ pinching shaking‚ misusing‚ medication‚ scolding and hair pulling. Sexual Abuse: - Sexual abuse such as forcing someone into unwanted sexual activity‚ being touched inappropriately‚ rape‚ sexual assault‚ or sexual acts to which
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CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal
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there are no boundaries‚ no rules or policies. You can share information and secrets. You can’t choose your family. d) Describe the different working relationships that you have: c) Inside the workplace Managers‚ supervisors‚ senior support workers‚ social workers‚ other support workers or apprentices‚ volunteers‚ clients families‚ clients‚ trainers‚ councillor’s‚ hair dressers‚ chefs‚ kitchen assistants‚ laundry assistant‚ priest‚ chiropodist‚ handy man‚ office clerks‚ physiotherapist‚ nurses‚ DN’s
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comfortable to talk to you about their personal issues. For example in a profession like counselling‚ the service user will need to meet and become acquainted with the counsellor before they will feel at ease and ready to open up. In some health or social care settings‚ such a counselling‚ you may have a mentor whom you see if you
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