Questionnaire Topic: Impact of advertisement on consumers with special reference to nokia. 1.NAME: 2. AGE GROUP: a) 18-25 yrs b) 25-35 yrs c) 35-50 yrs d) 50 above 3.GENDER: a) Male b) Female 4.OCCUPATION: a) Businessman b) Service class c) Student d) Other 5.Does an advertisement urge you to buy a new product?
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polite behavior (etiquette) in all settings that deal with customers. 1. Keep smiling It’s important to remain polite and professional no matter how aggressive a customer gets. Keeping a smile on your face will help keep your attitude neutral and polite if you’re dealing with the customer in person and make your voice sound pleasant over the phone. Also while you smile keep your ear and mind on the issue stated. 2. Let the customers talk. Ask leading questions to allow the customer to talk
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Chapter 12: Questionnaire Design Multiple Choice 1. Which of the following is not characteristic of the questionnaire? a. formalized schedule for collecting data b. a unique control device in the data collection process c. survey instrument d. set of questions designed to generate data for specific objectives e. All are characteristic of the questionnaire. Ans: E Difficulty: Easy Ref: Role of a Questionnaire Learning Objective 12.1: To understand the role of the questionnaire in the data-collection
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SUBJECT - PUBLIC RELATIONS MANAGEMENT CLASS - S.Y. BMS DIVISION - A SEMESTER - IV PROF. INCHARGE - NIKISHA KUKREJA COLLEGE - R.D. NATIONAL COLLEGE YEAR - 2013 - 2014 BRAND AMBASSADOR Nirali koradia is an animal lover through. In addition to being a long-time claws and paws supporter‚ she founded Bonaparte’s Retreat‚ Tennessee-based dog rescue organization where people in need and animals in need help prepare each
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ADVERTISING THE NON – ADVERTISBLE BRAND 1. Do you see Advertisements on television? a) Yes b) No 2. Have you seen any advertisement of cigarettes or alcohol? a) Yes b) No 3. Do you know about surrogate advertisement? a) Yes b) No 4. Do you recalled about the original product while looking at the surrogate ads? a) Yes b) No 5. How will you rank the present advertisement? a) Entertaining b)
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How Nordstrom Made Its Brand Synonymous With Customer Service (and How You Can Too) http://www.shopify.com.au/blog/15517012-how-nordstrom-made-its-brand-synonymous-with-customer-service-and-how-you-can-too Humayun Khan Oct 2‚ 2014 Ask anyone in the retail industry what the first words are that come to their mind when they think of Nordstrom‚ and they’ll immediately tell you "customer service." Making your brand synonymous with a catch-all phrase that’s too often simply thrown around in retail
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want to know what people do in a particular situation then a questionnaire will probably be sufficient. If its to identify why something has occurred‚ a questionnaire will provide less valid responses than in-depth interviews or focus groups because in-depth interviews and focus groups allow the respondent the freedom to express things in context that may not have thought of before. This course work is dedicated to the questionnaire method of research in management. The work is separated into two
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BACKGROUNDS OF THE PROBLEM & FINDINGS:- RETAILING: Retail is a very dynamic field. Retailing is the set of business activities that adds values to the products and services sold to the customers. Retailers are the final business in a distribution channel that links manufacturers to consumers. Retailers organize the availability of merchandise on a large scale and supply them to consumers. In the process‚ they provide the accessibility of location‚ convenience of timing‚ information support
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INDUSTRIAL‚ INSTITUTIONAL‚ AND CONSUMER BUYING BEHAVIOUR BUSINESS BUYING BEHAVIOR AND BUYING PROCESS Buying behavior can be defined as the activities and decision process that involves in choosing between alternatives‚ procuring and using products and services The behavior of buyers is broadly categories into two types 1) Endogenous factor (These influence are need and motives‚ learning‚ attitude‚ personality and self-concept). 2) Exogenous factors (These factors are culture‚ reference
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Price Calories Brand of the chocolate Packaging Ingredients/ flavors Which brand of chocolates you prefer? Nestle Cadbury’s Amul Foreign brands like Hershey’s Any other‚ please specify _______________________________________________ Why do you prefer that particular brand? __________________________________________________ ___________ __________________________________________________ ___________ Is there anything that you feel is lacking in your preferred brand of chocolates
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