Service Recovery: Online Shopping Mall in Korea Loyal customers are a vital asset of service companies. The most effective way to ensure repeat customers is to provide a product and service that meets or exceeds that customer’s expectations every time. Although this fact is important‚ effective application of recovery strategies may enable service mangers to maintain or even increase loyalty. Generally‚ good service recovery not only turns angry and frustrated customers into loyal ones‚ but it
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This essay will explore the idea of the Mental Heath legislation and how the 2007 Mental Health Act can either be beneficial or not beneficial in the context of professionals who work in this field. Firstly it will be based on the concepts of the legislation‚ which will then be followed by showing how the Mental Health Act supports people working within the mental health service. Why do we need the Mental Health legislation? First of all‚ the government plays a major role in supporting and providing
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Various efforts are being done to raise awareness about mental health disorders in celebration of "Mental Health Awareness Month"‚ especially with Hollywood stars slowly admitting them publicly. With increased awareness‚ the community hopes it will hopefully end the stigma surrounding the disease. ’Girls Approach’ In Discussing Mental Health Disorders An article from TIME discussed one way on how to end the stigma of mental health disorders. According to Representative Eddie Bernice Johnson of
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experiencing mental health concerns remain very marginalised within Australia’s community. In my town of Tamworth‚ there is huge stigma regarding mental illness‚ and those who experience such issues are often looked down on or as if they are ‘less’ of a person. I believe the stigma surrounding mental health can at times hinder people from seeking help with psychiatric symptoms due to the fear of being rejected or the sense of embarrassment that is often felt in relation to experiencing a mental illness
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Sections of the mental health act * Definitions * Section 1 of the mental health act 1983 was amended in 2007. This section of the act defines a mental disorder as ’any disorder or disability of mind ’ it goes on to state that a “learning disability” is define as a state of arrested or incomplete development of the mind which also includes impairment of intelligence and social functioning (MHOL‚ 2010). For the purpose of the act a person who has a learning disability is not considered
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The key legislations relating to health and safety in a social care setting are - Health and Safety at work Act 1974 Management of Health and Safety at Work Regulation 1999 Health and Safety (First Aid) Regulation 1981 include amendment on 2009 The Electricity at Work regulations 1989 Manual Handling Operations Regulations 1992 Reporting of Injuries‚ Diseases and Dangerous Occurrences Regulations 1995 Communicable diseases and infection control Working Time Regulations 1998 Care Standard
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CU261P/CT261 Understand Mental Health problems 1. 1.1 The main types of mental ill health according to the psychiatric (DSM/ICD) classification system are as follows; Adjustment Disorder- A significantly more difficult adjustment to a life situation than would normally be expected considering the circumstances. For example; Adjustment Disorder with Anxiety and Adjustment Disorder with Mixed Disturbance of Emotions and Conduct. Anxiety Disorder- Experience of abnormal or inappropriate anxiety without
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Mental Health in PSE The contemporary issue in the education system is mental health in post secondary education. Mental health has become an increasing issue for this age group as they are now faced with many new challenges‚ such as moving out‚ discovering new opportunities and responsibility (Lunau 2012). The role of institutions such as collages and universities play a crucial part in responding to this situation. The amount of involvement institutions emplace within their educational system ultimately
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My passion for the field of mental health began when I took my first psychology class in high school. After taking this class‚ I knew mental health was the field for me. I started my college journey at College of Southern Nevada (CSN). I gained a strong foundational knowledge of mental functioning and human behaviors. After earning my Associate’s Degree in psychology‚ I enrolled at the University of Nevada‚ Las Vegas (UNLV) to pursue my Bachelor’s Degree. After I started I decided to add a minor
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think transgenders mental health is important? I personally think that transgender mental health is important. Being discriminated as a trans person also affects mental health. It can lead to depression. Transmen and women have financial issues. They have to pay for a lot of different things to help with their transition. In conclusion being discriminated against and having financial issues can affect your mental health. First‚ personal happiness can cause mental health issues for transgender
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