Employer-Employee Relationship Paper The United States government has guidelines that dictate how companies interact with its employees to make sure all parties are equally covered in regards to employment rights. When Mary is let go from her job as a programmer from the Little Lamb Company and then subsequently not rehired when a job opening becomes available some questions arise. In this paper the questions of Mary’s status as an independent contractor or an employee‚ the employer/employee relationship
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customer (National Business Research Institute‚ 2009) Customer satisfaction has been a subject of great interest to organizations and researchers alike. The principal objective of organizations is to maximize profits and to minimize cost. Profit maximization can be achieved through increase in sales with lesser costs. One of the factors that can help to increase sales is customer satisfaction‚ because satisfaction leads to customer loyalty (Wilson et al.‚ 2008) When a consumer/customer is contented
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Changing Jobs and Changing Loyalties Cynthia Martinez was thrilled when she first received the job offer from David Newhoff at Crytex System. She had long admired Crytex‚ both as an industry leader and as an ideal employer‚ and the position the company was offering her was perfect. “ It’s just what I’ve always wanted‚” she told her husband‚ Tom‚ as they uncorked a bottle of champagne. But as she and Tom talked‚ he raised a few questions that began to trouble her. “What about the big project
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Employee Satisfaction can lead to Customer Satisfaction and Improved Financial Performance There is a direct link between employee satisfaction and both Customer Satisfaction and Improved Financial Performance. As report by Leader Values‚ illustrates this relationship. (Written by Josh Greenberg‚ President of AlphaMeasure‚ Inc. 2004. Link: http://www.leader-values.com/Content/detail.asp?ContentDetailID=950) Researchers have undertaken numerous studies to look at the connection between customer
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BOSS/EMPLOYEE RELATIONSHIP: 7 THINGS TO AVOID A big part of maintaining the Boss/Employee relationship is to never allow a boss to think you dislike your work. THAT’S NOT MY JOB You know what? Several bosses are simple souls who think your job is to do what’s asked of you. So even if you are assigned a task that is indeed‚ not your job‚ refrain from saying so. Instead‚ try to find out why your boss is assigning you this task-there may be a valid reason. If you believe that doing the
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The Facts About Job Satisfaction This article was written by Carrie Bloomfield. Job satisfaction is an attitude that employees have about their work and is based on numerous factors‚ both intrinsic and extrinsic to the individual. Job satisfaction is important from the perspective of maintaining and retaining the appropriate employees within the organization; it is about fitting the right person to the right job in the right culture and keeping them satisfied. 1‚2 Today ’s business environment
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Job Satisfaction of Bank Employees in Bangladesh. By Md. Shamim Hossain Abstract This study attempts to evaluate job satisfaction of bank employees in Bangladesh. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. In this study the targeted population is employees of Bank. The Banks include private and public Bank. The data was collected and administered by means of a structured questionnaire. The study showed
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International Journal of Business and Social Science Vol. 3 No. 16 [Special Issue – August 2012] The Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to
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The relationship between an employer and its employees is an important factor in the company’s success. Employers will treat their employees with respect and visa versa if they all want to succeed and achieve goals. Some companies forget to focus on employee retention and appreciation‚ and then they lose productivity. Human dynamics and relationships in the workplace directly impact the way a business runs. Managers rely on employee performance for organizational success‚ and the way managers
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2.1 INTRODUCTION This section of the paper sort to discuss some of the current research findings in topic. According Baker M (2000)‚ loyalty schemes is the “Overt attempt of exchanging partnership to build a long term relationship association‚ characterised by purposeful co-operation and mutual dependence on the development of social‚ as well as structural bonds with consumer”. Many marketers agree that by reducing customer’s to competitors defection by only 5 per cent‚ companies can improve
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