Essentials Of the Telephone Etiquette [pic] VanSight A division of Synbiz Solutions Private limted #304‚ Prasanthiram towers‚ Ameerpet Hyderbad Ansdhra Pradesh -500038 Phone Numbers - +91 40 66139353/54 Website: www.vansight.com Index Essentials of the Telephone etiquette 3 Call opening 3 Inbound calls 3 Out bound 4 Getting Your Message Across for both Inbound and out bound calls. 4 P A C E 4 P positive attitude 4 A accountability 4
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Mobile Telephone System * First generation (1G) analog cellular network * Second generation (2G) digital cellular networks * Third generation (3G) broadband data services to the current state of the art * Fourth generation (4G) native-IP networks. 1G (or 1-G) refers to the first-generation of wireless telephone technology‚ mobile telecommunications. These are the analog telecommunications standards that were introduced in the 1980s. The main difference between two succeeding mobile
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Invention of Telephone and Development Invention of the phone (1876 ): Scottish-born Alexander Graham Bell speaking educators on March 7‚ 1876 the first telephone was invented and received a patent . Deaf studies related to vibration in the air with the sounds of Bella wondered how that had led him to . " Harmonic telegraph" his name while working on a mechanism of electric current to resemble the vibration caused during a conversation I had found could have been changed . According to this
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concluding 3 Questions and discussion 65 65 65 66 6R Module 4 Unit 10 Meetings 74 74 74 76 7R 83 83 83 Making meetings effective Module 2 Unit 3 Telephoning ]8 Could I leave a message? Briefing 1 Preparing to make a telephone call 2 Receiving calls 3 Taking and leaving messages 4 Asking for and giving repetition 5 The secretarial barrier 18 18 19 20 23 24 27 27 27 29 Briefing 1 What makes a good meeting? 2 Chairing a meeting 3 Establishing the purpose of a meeting
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2 Award in the Prevention and Control of Infection Issue 1 November 2008 Pages 1 - 8 Qualification Accreditation Number 500/4296/8 Section 1: Qualification Overview Web: www.ncfe.org.uk Email: care@ncfe.org.uk For further help telephone 0191 239 8000 Level 2 Award in the Prevention and Control of Infection 2 Section 1 Qualification Overview Introduction We want to make your experience of working with NCFE as pleasant and easy as possible. This Qualification Specification
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Chapter 6 Telephone Procedures Copyright © 2008 Delmar Learning. All rights reserved. Objectives • Review the learning and performance objectives for this chapter • By the end of this chapter‚ demonstrate the procedures in the textbook and the job skills in the workbook 2 Copyright © 2008 Delmar Learning. All rights reserved. Heart of the Health Care Professional • Service – The telephone becomes a lifeline to a patient calling in distress. 3 Copyright © 2008 Delmar Learning
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Abstract : Mobile Telephone History This article describes how mobile telephones‚ for decades a near dormant technology‚ became the dynamic and perhaps most important communication tool of our lives. Commercial mobile telephony began in 1946. The cellular radio concept was published in 1947. But only since 1995 have mobiles become low cost‚ rich in features‚ and used world wide. We first examine mobile telephony’s early and bulky beginnings. Next‚ the long journey to analog cellular. Finally‚
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Tri-State Company. Since he is the manager of the company his duties are to manage the day to day affairs of the company.He can make plans‚ decisions and policy to implement these plans. AT&T Company This is the Company in America known as American Telephone and Telegraph Company. Ithas a good market over US. This was the company who sent the shock waves throughout theindustry by its price scheme which affected Tri-State very badly. Customers and Elderly People They are the King of the company. They
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Proper Telephone Etiquette I have worked at a technical college for over five years. I started out as the Admissions Assistant and have recently been promoted to the Admissions Coordinator. In both of these capacities‚ answering the telephone and making business telephone calls have been an integral part of my job. Effective telephone communication lends itself to the success of any type of business. The person answering a business telephone may be first contact a potential customer
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Answering the phone professionally The rules for answering a telephone are simple but they need to be continually reviewed and practiced. Following are the most basic ones‚ which should always be employed. 1. Use the three answering courtesies: • Greet the caller • State your organisation • Introduce yourself “Good afternoon‚ Accounts‚ Andrew Batt speaking” 2. Show enthusiasm when you answer. Help make the caller feel welcome A tired voice lacking in enthusiasm is very unappealing and reflects
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