of 2 reasons. The first reason is because I am awesome at running a business‚ and the second reason is because we added a sales person to go from 3 to 4 as well as increasing pretty much everything: Market Research‚ Product Development‚ Quality Management‚ and Advertising and Promotion. The last 2 quarters just hovered around that same number. Quarter 7 was 44‚820 and quarter 8 was 48‚650. So where we were when we bought this company from the losers who couldn’t manage the business was right around
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provide several points supporting my findings with references regarding each service management theory. I will provide a definitive and informative analysis for the reader. Service concept is defined by Heskett as “ The way in which the organisation would like to have its services perceived by its customers‚ employees‚ shareholders and lenders. Edvardsson and Olsson (1996) refers to service concept as the prototype for service and define it as the “detailed description of what is to be done for the customer
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Questions You are required to choose a (B2B‚ B2C‚ C2B or C2C) business and based on the history of the business in the last ten years answer the following four questions Q.No.1 Applying at least five analytical tools in strategic management formulate a suitable E-business strategy for the company. Your proposed strategy should be based on your analysis‚ and supported by evaluation of your proposed approach‚ indicating its suitability for the organisation‚ and also its relation to the
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| 3 | | | Cs 111 s1 | Logic formulation and introduction to programming | 3 | | | Cs 111 s1 | Fundamental of typing and word processing | 1 | | | P.e 111 | Introduction to physical activities | 2 | | | Nstp 111 | National service training program i | 3 | | | | Semester 2 | | | | Eng 122 | Effective speech | 3 | | | Fil 122 | Pagbasa at pag sulat sa ibat bang disiplina | 3 | | | Math 122 | Applied math trigonometry | 3 | | | Soc sc. 112 |
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tasted‚ and seen‚ the healthcare services that are offered by the hospital can be categorized as intangible dominant. This intangible service is largely characterized by interactions with healthcare professionals‚ education on health conditions‚ and ultimately a better quality of health. Though the offering is primarily intangible‚ if the hospital is to be successful they should integrate a few tangible aspects to the offering. If the end goal of the service is to tend to the needs of the patient’s
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different teas. Peet’s provides excellent service as well as product Human and mechanical activities to satisfies the customer needs and wants. By providing good customer service they increase their product &service. United states dependent on services. 1. Less expensive for manufacturing their product in less developed countries. Service production to good production iin us is similar economies. 2.household maintanence are come under services‚ which are take care of themselves 3.convienience
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Chapter2-----Topic 2: Planning Marketing Strategies 1. Identify the major components of strategic planning and explain how they are interrelated. The components of strategic planning consist of four main parts: 1. Analysis of organization’s strengths and weaknesses & Identification of organization’s opportunities and threats 2. Organizational mission and goal 3. Corporate and business-unit strategies 4. Each functional area of the organization (Marketing‚ Production‚ Finance and
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Chapter 7 Behind every service there is a complicated process of developing this service. The starting point is a basic service package consisting of 1) the core service‚ 2) enabling services (and goods) and 3) enhancing services (and goods). This package is being brought to customers through a service process full of interactions between customer and service organization. Key elements in this process are a) accessibility of the service‚ b) interaction with the service organization and c) customer
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------------------------------------------------- PRICE of Marketing Marketing is a continuous sequential process through which management in the hospitality industry Plans‚ Researches‚ Implements‚ Controls‚ and Evaluates activities designed to satisfy customer needs and wants. P - Planning R - Research I - Implementation C – Control E – Evaluate ------------------------------------------------- Evolution of Marketing Eras VS Marketing Management Philosophies * Production
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Q) IT Service Continuity Management responsibilities include...? A) Analyzing risks. Testing back-out arrangements. Drawing up back-out scenarios. Q) In IT Service Continuity Management various precautionary measures are taken‚ for example using an emergency power provision. Which ITIL process could also initiate this kind of measure?) A) Availability Management. Q) Of which ITIL process are Reliability‚ Servicability and Maintainability components? A) Availability Management Q) What
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