Service Outsourcing Yong-Pin Zhou∗ and Z. Justin Ren† February 2‚ 2010 Abstract This article reviews the Operations Management (OM) research on service outsourcing‚ a common practice among today’s businesses. We focus on recent literature in three areas: capacity planning and supplier coordination‚ service outsourcing under information asymmetry‚ and quality concerns. Additionally‚ a mathematical framework is presented that can be used to analyze service outsourcing supply chains. We conclude with
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jobs due to corporate outsourcing (Peralta). Outsourcing is laying off American workers in positions such as manufacturing‚ nurses‚ call centers‚ and even research/development; now‚ these jobs are still needed‚ so they send those jobs to other countries. Jobs are outsourced because other countries do not have minimum wages and therefore the extreme and desperately poor citizens will work for next to nothing. The debate presented by this is whether or not corporations should be able to lay of their
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Globalization has paved way for the development of outsourcing. Myriads of companies have been utilizing this system in order to reduce cost without compromising the quality of products and services that they offer to the world. Surely‚ outsourcing has provided a lot of benefits both to the companies and customers‚ but it also contributes to some shortcomings in a business. Nothing is wrong with outsourcing. It just poses a number of risks when not handled well. Some companies may overlook a few
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Advantages and Disadvantages of RM Offshore Outsourcing Projects CIS 564 Introduction Advantages and Disadvantages of RM Offshore Outsourcing Projects Outsourcing has been an important alternative for the development of products and services. The shortage of skilled technical labor in mid ’90 made it acceptable for corporations to rely on outsourcers. In 2000‚ Riordan Manufacturing (RM) opened a plant in China and moved all of its operations from Michigan to China. Riordan’s mission
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plans between employees‚ which makes the accuracy extremely important when focusing on payroll for employees. As the years have gone on‚ it has become more popular to outsource certain areas of a business to third parties that are specialized. Outsourcing payroll activities is the beginning process of a human resource management transformation to bring the human resource department of a company to the next level. Payroll can be considered the most important aspect of human resource and also the most
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The Ethicality of outsourcing manufacturing work from a local community to a developing country can be devastating‚ from the worker‚ to the family and community it is leaving behind‚ “Outsourcing work from American companies to foreign workers is not a new phenomenon in the United States. The “first wave” of outsourcing to foreign countries hit the American economy in the late 1980’s” (Woffinden‚ pg. 483). Being raised or employed in a small town with only select options‚ as a means of living
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Principles and Advantages of Logistics Outsourcing In the face of increasingly intensified competition in the emerging globaleconomy‚ manufacturing and retail firms are progressively turning to outsourcing of their logistics functions. Outsourcing is a viable business strategy because turning non-core functions over to external suppliers enables companies to leverage their resources‚ spread risks and concentrate on issues critical to survival and future growth. One way of extending the logistics
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implementation and integration of technology through improved staffing‚ training and communication with employees. Meaning of Outsourcing Outsourcing is an effective cost-saving strategy when used properly. It is sometimes more affordable to purchase a good from companies with comparative advantages than it is to produce the good internally. An example of a manufacturing company outsourcing would be Dell buying some of its computer components from another manufacturer in order to save on production costs
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to arise out of the globalization phenomenon‚ offshore outsourcing‚ is of particular interest to us. Offshore outsourcing (hereafter used interchangeable with offshoring) has been around for some time now. The pressure to transfer business processes over-seas first came from Japan in the 1960’s‚ then from Mexico in the 1990’s‚ and today the pressures are coming from China and India for goods and services‚ respectively. Offshore outsourcing is the same as any other form of international trade; in
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