SHAH SPIN SELLING APPROACH [pic] [pic] What is the Goal of Questioning? • To uncover needs – Implicit needs – Explicit needs – Implicit need – a statement of a buyer’s problem‚ dissatisfaction or difficulty with a current situation – Explicit need – a clear statement of a buyer’s want‚ desire or intention to act In smaller sales‚ the more implied needs you can uncover‚ the better chances you have of closing the sale. In larger sales‚ implied needs
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Soft Skills Vs Hard Skills Hard skills are tangible skills that are easy to teach‚ identify‚ and measure. Some examples of hard skills are occupational skills such as technical and administrative; Hard skills also include your degrees‚ certifications‚ job titles. Soft skills are intangible interpersonal skills that are associated with an individual’s ability to effectively interact with others. These skills are not easy to measure but they can be observed in individuals who possess the ability
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The skills required of leadership that we found in the articles are; Human Skills These skills should to be owned by the managers to work within a team because it is also like a mirror to their leadership abilities. Managers‚ who have this skill‚ usually have the advantage to communicate with other people and increase their motivation in performing a duty. If these skills are not owned by the manager‚ diversity in terms of race‚ language and culture‚ it will be difficult for managers to create
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Interpersonal Skills Small Group and Member & Leaders Within Presented by Bob – Le Tung Chau Ekadiman Kasmanto Felicia Irene Indra Wijaya Jantori Saputra Jessica – Nguyen Thi Tam Hien John – Nguyen Tuong Huy Joke M. Karta Leo – Le Manh Hung MHH Class 2010 Chapter 8 Small Group Communication A small group is a relatively small number of individuals who share a common purpose and follow similar organizing rules. It’s a collection of individuals. Generally‚ a small group consists
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Technical skills Technical skills is the specific knowledge and techniques required to perform an organizational role. Skills reflect both an understanding of and a proficiency in a specialized field. A manager may have technical skills in a specialized field such as accounting‚ finance‚ computer science… etc. for example‚ an account payable manager must be proficient in accounting rules and procedures so that he can resolve problems and answer questions related to accounting. Human Skills Human
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Soft Skills Presented By: Mrigank Maitray Mba (I & B) Enroll no. A2828414029 Definition It is basically the personality‚ communication skills‚personal habits‚ interpersonal skills‚ managing people‚ leadership‚ etc. that characterize relationships with other people. A person’s soft skill is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful‚ if they train their
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Motivation in Learning By Muhammad Haibat Khan Education and learning are one of the most important ingredients to becoming all that you can be. How open you are to learning will help determine your path in life. Education and learning are one of the most important ingredients to becoming all that you can be. How open you are to learning will help determine your path in life. Education does not just happen at school. It is not just about Math and other subjects. Your education and
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Slide 1 A very good morning to honorable judges and my dear friends. I am Prakash along with my team Suprav and Gurupdesh. Today we are going to present on the topic‚ India’s Skill Development Challenges: Devising a PPP model. “On that beautiful night‚ when Pandit Jawaharlal Nehru announced India’s famous tryst with destiny‚ not only a country was born but along with it born million hopes and billion beliefs.” We have trudged along so far 65 years through this journey‚ but still these
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* Please complete Exercise 1 BEFORE your first lecture Paraphrasing Skills 1 – Summary Cambridge Markers’ Comments for A-level 2011: “Candidates amply demonstrated their familiarity with the requirements of an effective summary: they selected the relevant points‚ rephrased them and linked them together coherently. The word limit of 120 words was almost uniformly adhered to (though one candidate did use 232 words) and copying just the one word or phrase of the text language was hardly seen at
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Outcomes: * ALL will describe three skills common to successful sports coaches using examples. (P2) * MOST will explain the three skills common to successful sports coaches using examples. (M2) All coaches must have skills in order for them to become professional sport coach. There are many skills out there that they must have but a few of them are Communication skills which can be used in different methods such as verbally and non-verbally. Another type of skill will be organisation which is all
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