Analyzing Southwest Airlines using the Congruence Model Company’s Strategy: Southwest’s strategy is to improve efficiency in its operations and pass cost saving to its customers by offering them low and competitive prices. Southwest Airlines is dedicated to providing the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company Spirit. Analyze each key element of the company separately based on the congruence Model Organization Structure
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Project Proposal: Southwest Airlines Southwest Airlines brings innovation and creativity to an otherwise stable industry. In contrast to competing airlines in the industry‚ the low fares‚ convenience‚ and technologically-innovative methods introduced by Southwest such as early check-in‚ automated boarding passes (user-friendly kiosks) have created customer value‚ leading to customer loyalty. Additionally‚ the company is known for positive recognition and empowerment of employees‚ who are consistently
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Case Study Highlights Southwest Airlines case: 1993 (A) Behnam Tirandazi History In my opinion for operating management of a system like this three categories is important: geographic‚ economic and politic. Reason of Geographic category is locations and weather forecasting. The first thing I interested about that is location of Southwest’s corporate offices. It were located at Dallas’s Love Field. Love Field was located six miles from downtown Dallas. All Southwest flights out of Dallas originated
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1.Does the organizational design of this corporation help or hinder it in achieving its organizational goals? Continental Airlines utilizes a divisional structure relative to the management of its various entities. This structural design is due to the complex nature of the aviation industry as well as the autonomy required in operating a twenty-four hour a day‚ seven day per week worldwide business. In my opinion‚ the structural design of this organization with the exception of Continental Express
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CEO Gary Kelly and Southwest Airlines Salvador Herrera Jr. MAN103-015-001 October 27‚ 2012 Jean Anderson In this report I am going to talk about Southwest Airlines. I will discuss the culture of Southwest Airlines‚ and how it is displayed. I will talk about the traits and skills Gary Kelly possesses that make him an effective leader. I will also identify Southwest Airlines core competencies. Southwest Airlines is well-known for its pared-down‚ unconventional model. It’s focus on on-time
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Southwest Airline Co. and Cost Accounting Southwest Airline Co. is a major passenger airline that provides scheduled air transportation in the United States. Southwest provides point-to-point service which allows the use of key assets‚ including aircrafts‚ gates‚ employees‚ and the ability to provide frequent‚ conveniently- timed flights and low fares. Southwest Airlines has built its culture from the inside out and believes that the satisfied employees will keep customers coming back. Southwest
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When the airline industry getting mentioned negative thoughts and emotions rush to peoples’ mind. 9/11 was not too long ago causing a huge drop in revenues and putting many large companies to the brink of bankruptcy. High ticket prices as well as a plethora of additional fees continue to plague frequent air travelers. However amongst all the chaos and disarray‚ one company continued to show profits and wow its customers. Every year since 1973 Southwest Airlines has continued to be profitable where
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Organizational Theory and Behavior © 1993‚ David S. Walonick‚ Ph.D. Classical Organization Theory Classical organization theory evolved during the first half of this century. It represents the merger of scientific management‚ bureaucratic theory‚ and administrative theory. Frederick Taylor (1917) developed scientific management theory (often called "Taylorism") at the beginning of this century. His theory had four basic principles: 1) find the one "best way" to perform each task‚ 2) carefully
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Organizational Theory – an introduction Carl Borge-Andersen‚ Norwegian School of Management‚ Oslo Introduction This is article‚ section‚ 1 presents an overview of Organizational theory. Definition of an Organization ” An organization is a social system that is consciously constructed to achieve specific goals”.[1] The term social system reflects the notion that there are groups of individuals working together. Management organizes the group(s) which‚ will cooperate in reaching the
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Running head: ORGANIZATIONAL PARADIGMS AND THEORIES Organizational Paradigms and Theories Introduction Organization Development(OD) in the past has been define as a body of knowledge and practice that enhances organizational performance and individual development‚ viewing the organization as a complex system of systems that exist within a larger system‚ each of which has its own attributes and degrees of alignment. OD was originally applied to human problem in social systems (Gallos‚ 2006)
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