location by the customer. Responsibilities and Duties Diagnose desktop / laptop problems Correct faults or reinstall operation systems in desktop / laptops Make complete and detailed notes as to the resolution on service tickets Remove viruses‚ spyware‚ malware‚ etc from desktops / laptops Load line of business software on desktops / laptops Compare compatibility requirements between hardware and software 3. Assume you are a customer who wants to have a PC repaired. List five main characteristics
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What security breaches may cause harm to an organization or its clients? Malicious software called malware such as viruses‚ worms‚ Trojan horses‚ and spyware can all cause security breaches within an organization as well as towards its clients. “Internet security firm Symantec reported in 2011 that it had detected 286 million new and unique threats from malicious software in 2010‚ or about nine per second‚ up from 240 million in 2009.” A computer virus is a rogue software program that attaches
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new system can cause the demise of an otherwise good system. 10) ___T___ 11) A cookie is a small file containing information about you and your Web activities that is deposited on your hard disk by a Web site. 11) ___T___ 12) Spyware is software that comes hidden in downloaded applications and can track your online movements. 12)
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Recommend a computer system for a given business purpose (Recommend a computer system for a given business purpose (word document) Specification I want to be able to run the Adobe CS5 professional suite of programs. I should like Windows 7 as an operating system. I want the Office 2010 suite to run on my new PC. I want Broadband capabilities. I should also like Antivirus‚ Firewall & Disk Clean and other Utilities Item Price Spec Justification Alternatives Monitor SAMSUNG LS24D590 Full HD 23
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1. What are the major security threats on my network and computers connected to the network? There are cybercriminals who commit crimes using the computers and networks. They spread malicious viruses through the networks such as worms and Trojan horses. They hack other people’s computers to steal important data and identity or destroy data. A hacker uses a packet sniffer to intercept the unencrypted network traffic and capture the passwords or other important information which was communicated through
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Personally Identifiable Information (PII) and Ethics: Use of Cookies Cookie Trails In today’s era of technology‚ many people are concerned about internet privacy. Most concerns are usually sparked by misinformation. One piece of technology that is most misunderstood is the cookie and its uses. Many people believe that cookies are programs that can transfer viruses onto their computers. This is absolutely false. Cookies are typically harmless. Cookies are little text files left on your
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Internal Control and Risk Evaluation A risk is the chance of a negative event occurring. Internal controls are policies and procedures set in place to reduce the occurrence of an associated risk. Risks are never entirely eliminated; however‚ internal controls help reduce the occurrence and balance the risk. This brief will discuss the risks of Kudler Fine Food’s current Accounting Information System (AIS). In addition‚ the internal controls designed to mitigate the risks. Furthermore
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CSP 101 Notes reading I. Lesson 1- Power Actions/Partnering with Arise A. Control Background noises B. Avoid personal Phone calls Make sure cell phone is on silent C. Excellent customer service D. Polite holding Let customers know how long they will be on hold E. Punctuality Always service the schedule you choose‚ if not‚ the customer will wait and other CSPs would not get all the hours they wanted F. Follow information security standards Use appropriate computer security Do not print
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Risk Assessment and Risk Mitigation Control By Thomas Fletcher IS3110 There are several different types of controls that you can take advantage of for securing your servers. Below are official guidelines from the (National Institute for Standards and Technology)‚ or NIST. Securing the Server Operating System This is extremely important. If an OS has a know vulnerability and is not patched‚ it could lead to many problems. Once an OS is installed‚ applying needed patches or upgrades to correct
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WAN Design Farrah Slayton IT/242 June 26‚ 2011 Mike Stansbury WAN Design Acme Manufacturing is an up-and-coming company that is now expanding to China‚ as well as other locations throughout the United States. The company will have the need for new equipment‚ a set-up appropriate for all locations to be able to communicate together on a weekly basis‚ and security is a priority. With the headquarters being located in Atlanta‚ GA‚ they house the corporate operations‚ marketing‚ administrative
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