Starbucks Recruiting‚ Compensation‚ and Benefits Analysis December 7‚ 2011 By: Andrew Rucker‚ Kayla Villayvanh‚ 1 Megan Lanagin‚ Savitrii (Kiki) Rizki‚ and Zea Collentine Management 311: Managing Human Resources Professor Vandra Lee Huber Foster School of Business‚ University of Washington Introduction Our paper examines Starbucks’ human resource management practices related to recruiting‚ hiring and compensation‚ benefits. Our study focuses on the recruiting practices for Starbucks’s
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Starbucks SWOT Analysis Starbucks was founded in the early 1970’s. Jerry Baldwin‚ Zev Siegel‚ and Gordon Bowker were three academics that came together to found the first Starbucks‚ named for the coffee loving first mate in Moby Dick. The company was founded in Pike Place‚ a Seattle marketplace over looking Puget Sound. Starbucks began as a shop selling only coffee beans. In the first twelve years‚ the founders had built Starbucks into a retail and wholesale business with its own roasting
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extraordinary success of Starbucks in the early 1990s? What was so compelling about the Starbucks value proposition? What brand image did Starbucks develop during this period? First of all‚ Starbucks has created the entire “coffee culture” in North America. From the idea to create a chain of coffeehouses that would become America’s “third place” other than home and work‚ Starbucks has become another place for relaxation and joy. This largely accounted for the big success of Starbucks in the early 1990s
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The Globalization of Starbucks Thirty years ago‚ Starbucks was a single store in Seattle’s Pike Place Market selling premium-roasted coffee. Today it is a global roaster and retailer of coffee with some 17‚000 stores‚ 40% of which are in 50 countries outside the United States. Starbucks set out on its current course in the 1980s when the company’s director of marketing‚ Howard Schultz‚ came back from a trip to Italy enchanted with the Italian coffeehouse experience. Schultz‚ who later became
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Advantages of Outsourcing Outsourcing is the process of contracting business functions to someone else. If a business needs expertise or skills that they don’t have within their company‚ they often turn to outsourcing to solve their dilemma. Outsourcing can trace its roots to large manufacturing firms‚ which hired outside organizations to produced specialized components they needed for their products. For example‚ automakers‚ hire different companies to make air conditioning units‚ radio systems
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Analyzing the ‘rhetoric’ of Starbucks and recommendations It doesn’t really matter where in the world you go these days‚ because you can probably still get your grande non‐fat latte at Starbucks as if you had never left home at all. For many people‚ their latte is an indispensable part of their day. Or perhaps their espresso‚ cappuccino‚ macchiato‚ or frappacino—whatever the case may be. The fact that we even know how to pronounce the names of these drinks is a tribute to Starbucks and the influence it
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Outsourcing Customer Service Executive Summary The choice to outsource company’s relations with their customers is a choice many businesses are making. With the costs of labor more than a quarter of the rate an average customer service representative makes in the United States (U.S.)‚ large companies are making the choice to offshore some‚ or the entire company’s customers service departments to other countries. To many of these companies‚ the benefits are out weighing the issues relating
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”Ground Zero: A Starbucks-Free Italy” Starbucks is an iconic firm when it comes to cafes and coffee shops‚ so much so that when a person is asked about coffee more often than not the top of the mind recall would be Starbucks. Some say‚ they like the taste‚ for some it’s the Starbucks experience that matters and the youth has an instant connect with the brand name. Now as per the case‚ currently Starbucks has around 11‚000 outlets across the USA clearly signaling that the home market for this vibrant
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Schultz also address the Baldrige criteria for creating sustainable organization. He touches on how he is committed to developing and enhancing workforce learning. He talks about how he closed all of the Starbucks for three hours in order to have training time with the employees in making Starbucks drinks. This was during business hours where he could have been making revenue for the company. Instead of staying open and taking in more money he choose to put his employees learning first in order to
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8 Appendix 5 Executive Summary Starbucks is a well-known and currently the largest coffee shop chain in the world. The company has achieved its long-term development since the establishment. The company has developed an extremely strong company culture. This culture emanates from the very
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