EFFECTS OF STRATEGIC PLAN IMPLEMENTATION ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF NAKURU WATER AND SANITATION SERVICES COMPANY (NAWASSCO) MUKIRA NEWMAN GITONGA GMB/NE/0076/01/11 A Research Project Submitted to the School of Business in Partial Fulfillment of the Requirements for the Award of the Degree of Masters in Business Administration‚ (Strategic Management) KABARAK UNIVERSITY JUNE‚ 2013 DECLARATION This project is my original work and has not been presented for a degree in any other
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Case 2-1 Starbucks keep it brewing in Asia Discussion Questions: 1- Starbucks is an American company who try to expend its business to other country around the world. However‚ each country owned and has an identity‚ a history‚ and culture. This requires to Starbucks to analyze the current market and adapt his offers according to the needs and mores (usages). There are several barriers facing Starbucks to the “teaching” people to change their consumption habits from tea and instant coffee. First
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【关键词】 星巴克 营销理念 危机 解决方法 日本 Starbucks’ Marketing Philosophy and Its Development in Japan 【Abstract】This paper will start from the controllable and uncontrollable elements that Starbucks faces in its global marketing and expansion. These elements are unavoidable that any multinational companies should deeply consider when entering the other countries and occupying the new market shares‚ Starbucks is no exception. In the second part of this paper‚ the analysis
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NATURE OF OPERATIONAL AUDIT • Also known as management audits and performance audits. • Conducted to evaluate the effectiveness and/or efficiency of operations. • Examinations of all or part of an entity to determine the degree of its operational efficiency‚ effectiveness and economy. • Also refers to the auditor’s study of business operations for the purpose of making recommendations about economic and efficient use of resource‚ effective achievement of business objectives
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Starbucks Corporation Annual Report “Starbucks is the premier roaster and retailer of specialty coffee in the world. Starbuck’s goal is to become the leading retailer and brand of coffee in each of its target markets by selling the finest quality coffee and related products‚ and by providing each customer a unique Starbucks Experience. The company’s mission is to inspire and nurture the human spirit – one person‚ one cup and one neighborhood at a time” (H. Schultz‚ (CEO) Starbucks Corporation‚ 2010)
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Strategic Plan Part 1: Conceptualizing a Business BUS475 5/8/2014 When establishing a successful business‚ no matter how big or small‚ one monitors progress‚ assesses results‚ and develops new programs. One must determine what they want the company to be‚ produce‚ and accomplish. Several things have to be determined for the purpose of the business or organization. For example creating a vision‚ mission. and values statement allows the organization and its customers
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It is imperative that commanders and leaders possess a thorough understanding of their respective dynamic Operational Environment (OE) in order to efficiently utilize available resources to achieve the desired end state. Understanding the physical environment‚ the state of governance‚ technology‚ local resources and the culture of the local populace is absolutely vital and failure to do so leaves little chance for success. When considering the OE the following factors need to be examined; ideology
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Présentation de l’entreprise Starbucks Fondée en 1971‚ Starbucks Coffee Company est la plus grande chaîne multinationale de cafés‚ Starbucks était alors spécialisé dans le commerce de café en grains. En 1987‚ Starbucks est devenue Starbucks Corporation après son acquisition par Howard Schultz‚ l’entreprise a alors ouvert et racheté des boutiques à travers le monde entier. Les boutiques Starbucks vendent en plus de leur propre marque du café‚ du thé‚ des pâtisseries mais également des machines à
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Starbucks Starbucks philosophy has an impact on three areas; the people-oriented corporate culture‚ the employee stock ownership‚ and the enterprise that spares no effort to train employees. They believe that conducting business ethically is the right thing to do and is vital to success. The mission statement puts that all into perspective. “Our mission: to inspire and nurture the human spirit-one person‚ one cup‚ and one neighborhood at a time.” To accomplish the mission‚ there are several principals
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Question 2: Why have Starbucks’ customer satisfaction scores declined? Has the company’s service declined‚ or is it simply measuring satisfaction the wrong way • As Marthe has already said‚ there is a change in customer satisfaction of Starbucks between 1992 and 2002. In this part‚ I will explain the reason why Starbucks’ customer satisfaction scores declined. Has the company’s service declined‚ or is it simply measuring satisfaction the wrong way • Why has Starbucks’ customer satisfaction scores
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