Industry Analysis Assess Industry Competitive Structure Within the restaurant industry‚ the quick service restaurants (QSR) sector‚ or better known as fast-food restaurants‚ are classified as “Perfectly Competitive” along the Industry Competitive Structure below. Monopolistic Oligopolistic Suppliers Perfectly Competitive Oligopolistic Buyers Monopsonistics Characteristics of the industry that places it within a perfectly competitive environment are as follows: 1. Rivalry within
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This self evaluation essay will throw light on my knowledge‚ experience‚ skills and personality profile. This essay will provide detailed information about the prospect of my business plan. Introduction: I would describe myself as a very determined learner. The best quality that I like about myself is my passion to learn new things. I am a goal oriented person and have positive attitude also. To start with my academic qualification I scored aggregate of 65% in at secondary education and aggregate
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A Report on the Customer Care Strategy of Coca-Cola Report written by: LI TINGKAI Date: December 6‚ 2013 Class: Business in IT SCN：12060432 Table of Contents 1.0 Introduction The aim of this report is to provide information on the customer care strategy of Coca-Cola written by Li Tingkai. The report will cover the details of the customer care strategy of Coca-Cola. In more specific‚ it contains the description of customer care strategy‚ the system of customer
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McDonald’s Food Chain Case Study It was early evening and one of the 25 McDonald’s outlets in India was bustling with activity with hungry souls trooping in all the time. No matter what one ordered - a hot Maharaja Mac or an apple pie - the very best was served every time. But did anyone ever wonder as to how this US giant managed the show so perfectly? The answer seemed to lie in a brilliantly articulated food chain‚ which extended from these outlets right up to farms all across India. US-based
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| General Motors | N.C. Zoo | Samsonite | Customers | Yes | Yes | Yes | Products or Services | Yes | Yes | Yes | Markets | Yes | No | Yes | Technology | Yes | No | Yes | Concern for Survival‚ Growth‚ and Profitability | Yes | No | Yes | Philosophy | Yes | Yes | Yes | Self-concept | Yes | Yes | Yes | Concern for Public Image | Yes | Yes | No | Concern for Employees | Yes | No | No | | McDonald’s | Customers | We place the customer experience at the core of all we do. Our customers
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Integrating Self Service Kiosks in a Customer-service System Cornell Hospitality Report Vol. 10‚ No. 6‚ April 2010 by Tsz-Wai Lui‚ Ph.D.‚ and Gabriele Piccoli‚ Ph.D. www.chr.cornell.edu Advisory Board Ra’anan Ben-Zur‚ Chief Executive Officer‚ French Quarter Holdings‚ Inc. Scott Berman‚ U.S. Advisory Leader‚ Hospitality and Leisure Consulting Group of PricewaterhouseCoopers Raymond Bickson‚ Managing Director and Chief Executive Officer‚ Taj Group of Hotels‚ Resorts‚ and Palaces Stephen
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How ethical is McDonald’s and which stakeholders benefit the most and who are neglected McDonald’s is a globally well-known restaurant. At first glance‚ it seems to be a brilliant company‚ but does it mean that the way it works is in accordance with ethics? The words ‘business ethics’ are defined as ‘principles and standards that guide behavior in the world of business’ (Ferrell and Fraedrich et al.‚ 2002‚ p.6). This essay will discuss the extent of McDonald’s ethics as well as the stakeholders
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Corporation……………………………… Pg. 3 3.0 Marketing Strategy………………………………………………….. Pg. 3 3.1 Marketing Mix…………………………………………………… Pg. 4 – 6 3.2 Michael Porter’s Five Forces Theory ………………………….... Pg. 7 – 10 4.0 Conclusion…………………………………..……………………… Pg. 10 Referencing…………………………………………………….. Pg. 11 - 12 1.0 Introduction It is important to implement marketing strategies in businesses for the organisation to get recognition or to enter a new market. Marketing strategies play important roles in business growth
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McDonald Sri Lanka is governed by the Head Office in USA who has total control on all activities in Sri Lanka. Everything from menus to promotions is directed from the US Head Office. Parameters they look at before entering a market include : The fast food culture itself was looked into. That is Mc Donald’s saw that KFC and Pizza Hut were already established in Sri Lanka Way they chose a franchisee are: Mc Donald’s requested for applications and financial stability was looked into. One of
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their dealer partners with better facilities‚ better people and better processes. Finally‚ to deliver excellent customer experiences; by ensuring that every contact customers have with the company is enjoyable and memorable Marketing strategy Kia’s marketing strategy is designed to answer two questions; firstly‚ which customers will need to be served? And how value for customers will be created? The first one will be answered through the process of segmentation and targeting and the second one through
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