A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
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UK Hotel Sector 2014: A focus on new markets and trends Read the Report rbs.co.uk/corporate Following years of slow recovery the hospitality sector witnessed a strong appetite for growth in 2013‚ a trend that is set to pick up pace in 2014. Thanks to the improving economic backdrop‚ this year we anticipate seeing the highest levels of average daily rates (ADR)‚ occupancy and revenues per available room (RevPAR) since 20081. However‚ despite improvements‚ the challenges of an increasingly competitive
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an elusive concept. What is the essence of The Ritz-Carlton experience? What is The Ritz-Carlton selling? “We are not in the hotel business. The hotel business is about selling rooms‚ selling food‚ selling the bar. We do those things incidentally‚ but our business is service… Service is our profession.”‚ so Horst Schulze‚ founding president and COO of Ritz-Carlton Hotel‚ about the exceptional customer service philosophy of the company. The Ritz-Carlton focuses on taking care of their customers and
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• Capacity control. Refers to who will control the sale of inventories of hotel rooms‚ airline seats‚ auto rentals‚ and tickets to attractions. Presently‚ owners of these assets are in control of their sale and distribution‚ but increasingly control is falling into the hands of those who own and manage global reservation systems and/or negotiate for large buying groups. Factors involved in the outcome will be telecommunications‚ software‚ available satellite capacity‚ governmental regulations‚ limited
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that have influenced this transformation like technological Advances‚ professionalism‚ and general recognition of human beings as most important resources. These were the main reasons which led us to develop an autonomous system for hotel management. The work of hotel management i.e. keeping all the records up to date by manually entering the records in registers is likely to be not error prone and the work is tiresome. The main features implicated in this management system are- • A computer based
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RevPar in the Hotel Industry RevPAR RevPAR‚ or revenue per available room‚ is a performance metric in the hotel industry‚ which is calculated by multiplying a hotel ’saverage daily room rate (ADR) by its occupancy rate. It may also be calculated by dividing a hotel ’s total guestroom revenue by the room count and the number of days in the period being measured.[1] Since it is only a measurement for a point in time (say a day‚ or month or year) it is most often compared to the same time frame.
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South Ealing London W5 4NU +447806612494 kaleksandrova@hotmail.co.uk The Dorchester Park Lane London W1K 1QA England 20 May 2010 Dear Sir/Madam‚ Re: Hotel Receptionist I am seeking the opportunity to apply myself for the receptionist position with at your hotel currently advertised on the Dorchester website. With my positive attitude‚ previous customer care work experience and educational training‚ I believe I am a close fit for the job. I am particularly
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Credit value: 5 DR AF Most people have experienced the hospitality industry. The industry is vast‚ and constantly changing to meet customer expectations. It is also a very diverse industry‚ ranging from stays in a five-star hotel to meals in a fast-food outlet. In these first two units‚ you will develop your knowledge and understanding of this exciting and fast-moving industry. You first consider the different types of businesses in hospitality industry at national and local levels. You will explore
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C H A P T E R 2 Hotel Organization and the Front Office Manager O P E N I N G D I L E M M A CHAPTER FOCUS POINTS ■ Organization of lodging At a recent staff meeting‚ the general manager of The Times Hotel asked if anyone wanted to address the group. The director of housekeeping indicated he was at a loss in trying to work with the front desk clerks. He had repeatedly called the desk clerks last Tuesday to let them know that general housecleaning would be performed
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In the following you will find a brief discussion on Starwood Hotel and Resorts Worldwide’s mission and vision statement and a brief profile on the company. Mission Statement Starwood’s mission is to consistently exceed our guests’ expectations in terms of the products and services we provide to our business and leisure travelers. We strive to create an experience that is responsive to our guests’ needs by using the information you entrust us with responsibly. Starwood is committed to respecting
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