STAFFING This is identifying‚ selecting‚ training and the retention of qualified workers within an organization. This duty is primarily for the first line Supervisor/Manager. People are a company’s most valued asset; therefore‚ the company is to be concerned about the employee from the minute he steps into the firm until he reaches his full potential in his career. EMERGING WORKFORCE Workers with new goals and objectives are coming into the business scene who is more concerned about career
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Tanglewood Case 3 Question 1 Position: Sales Associates Reports To: Shift Supervisor‚ Department Manager‚ Store Manager Qualifications: Preceding customer service/experience in sales preferred Neighborly‚ welcoming character Relevant Labor Market: Western Washington Eastern Washington Northern Oregon Southern
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Tanglewood has an ongoing history of inconsistent staffing practices. The company experiences high turnover rates due to employees’ suboptimal work‚ negligence of the organization’s culture‚ and difficulty working in teams (Kammeyer-Mueller‚ 26). To begin with‚ when comparing the two tables‚ it is apparent that the proposed method is more inclusive in terms of data/information than the Traditional Selection Method. Tanglewood is better off using the Proposed Method‚ which allows for more alternatives
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References: Heneman‚ H. G.‚ Judge‚ T. A.‚ & Kammeyer-Mueller‚ J. D. (2012). Staffing organizations (7th ed.). Middleton‚ WI: Mendota House.
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CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
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Short Answer 1. | 101. Job performance is a multidimensional construct that is composed of three behaviours: task‚ contextual‚ and counterproductive. Define these three behaviours. Give an example of how each of these three job-related behaviours is linked to factors that should be considered during recruitment and selection. * ANS: Task performance: Duties related to the direct production and contribution towards goods and services. These duties are part of the worker’s formal
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Recruiting Like many retailers‚ Tanglewood experiences a stable rate of turnover‚ and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve‚ and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood‚ we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality
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Consulting. Our mission is to provide our expertise in management and staffing services of other organizations I’ll have recommendations on selection decision making for Tanglewood. A detailed selection plan will be generated for the new manager position in Spokane‚ a panel will be developed for the selection making decision‚ and guidelines that can be used throughout the chain will be completed. Selection Plan: Store Manager A selection plan is developed to bring together what the job is and the actual
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Retention of managerial employees at Tanglewood is extremely important to the organization‚ their mission‚ and the organizational culture that Tanglewood values. As the organization continues to exponentially grow; their staffing and recruitment processes and procedures have not been integrated to focus on retention management. This paper will examine the relationship between managerial performance and turnover‚ why managers leave‚ additional data that the organization should utilize‚ equal employment
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desired but not required. Timeline: open Ability to undertake to source qualified candidates: Regional newspaper‚ media advertising Post job opening on company website Request employee referral Contact state job services Contact‚ if necessary‚ staffing agencies to source candidates Staff members involved: Store managers HR department managers Store associates Budget: $3‚000-$4‚500 The “target” for recruiting efforts considering the retail business and customer service job should
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