COMMUNICATION PROCESS UNIT 1: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS CATHERINE CARLIN Contents Introduction 3 1.1 4 1.3 8 1.4 9 2.1 12 Conclusion 14 Introduction In this assignment the writer is going to focus on how communication is important in health and social care settings. In the first section of the assignment the writer will explore in detail what communication is‚ the methods of communication that are used in health and social care settings and a communication
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legislation relating to health and safety in a social care setting- Health and safety at work Act 1974 Management of Health and Safety at Work Regulation 1999 Health and Safety (First aid) Regulation 1981 include amendment on 2009 The electricity at work regulations 1989 Manual handling Operations Regulations 1992 Reporting of injuries Diseases and Dangerous Occurrences Regulations 1995 Communicable diseases and infection control Working Time Regulations 1998 Care Standard Act 2000 Control
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Explain the purpose of meeting work standards and deadlines when completing tasks in a business environment. 2. Describe two different methods that you can use to plan your own work in a business environment. 3. Describe ways of keeping other people informed about progress and compare their effectiveness. What are the benefits
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Health and social care settings Everyone is an individual and when they need to use the health and social care services it is import they have access to the setting which precisely meets their needs‚ different setting are designed to do just that and the trained staff within those settings have the skills and knowledge to meet those particular needs. Key elements: If everyone who needed support turned up at the same place‚ things would become rather crowded; more importantly‚ not everyone would
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Act had has had on anti-discriminatory practice in health and social care environments in general as well as specifically in your work placements “Quite simply we cannot hope to improve people ’s health and wellbeing if we are not ensuring that their human rights are respected. Human rights are not just about avoiding getting it wrong‚ they are an opportunity to make real improvements to people ’s lives.” Rosie Winterton‚ Minister of State for Health Services (Equality and Human Rights‚ 2007) The Human
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Communication Communication in a health and social care setting is important to improve a persons life and meet their needs. Communication between clients and carers form a bond so that the client can begin to trust the carer. Communication is also important for other reasons. Clients can tell carers how they feel‚ and inform them of any problems they are having. This communication usually occurs when the bond is already formed with the client and the carer. Communication helps the carer gain important
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KAREN CHAPMAN THE ROLE OF THE HEALTH AND SOCIAL WORKER (UNIT 4222-206) UNDERSTAND WORKING RELATIONSHIPS IN HEALTH AND SOCIAL CARE OUTCOME 1 1. Explain how a working relationship is different from a personal relationship A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct‚ towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which
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Explain the role of effective communication and interpersonal interaction in a health and social care context. The role of effective communication is very important in a health and social care unit as‚ without it‚ it will be very hard to communicate with the clients. But also communication is the process of sharing information‚ thoughts and feelings between people through speaking‚ writing or body language. Effective communication extends the concept to require that transmitted content is received
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Employment Responsibilities and Rights- Task 2 A carers role within a company is to be reliable and provide the amount of hours that have been stated on your availability form. You will be required to work over busy periods i.e. bank holidays‚ Christmas and Easter etc and also provide extra availability to cover for sickness and absence of other staff. You are to be flexible and understand that care is needed 7 days a week 375 days a year. You can also expect tp be provided with adequate training
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Task B Bi My terms and conditions are set out in my contract and are Agenda for change. They are regularly updated and staff are always updated with any changes that are going to take place within one month of the change taking place. We also have a terms and conditions of service hand book which is available to all staff to access on the NHS website. The terms and conditions are a statement and instruction of what the employer’s expect of their staff and your job description. Employers expect
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