oyeeVem Linus Jonathan et al THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) IJCRR Vol 04 issue 19 Section: General Science Category: Research Received on:27/07/12 Revised on:05/08/12 Accepted on:17/08/12 Vem Linus Jonathan‚ Dakung
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Page 1 of 10 Original Research The relative importance of different types of rewards for employee motivation and commitment in South Africa Authors: Aleeshah Nujjoo1 Ines Meyer1 Affiliations: 1 Organisational Psychology Section‚ School of Management Studies‚ University of Cape Town‚ South Africa Correspondence to: Ines Meyer Orientation: Employees’ perceptions of rewards are related to their affective commitment and intrinsic motivation‚ which have been associated with staff
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REPORT ON SUSTAINABLE EMPLOYER-EMPLOYEE RELATIONSHIP PRACTICES OF Companies. Academic excellence……… Academic excellence…….. Academic excellence…….. Academic excellence 2 Table of contents Acknowledgements Abbreviations Executive Summary Introduction Purpose of the report Discussion Conclusion/Solution 3 Acknowledgment I would like to express my gratitude to my lecturer Mr. Ishri Haniffa for the useful comments‚ remarks
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Abstract A high employee turnover rate‚ where talented employees leave the institution to join other legislatures and government departments‚ has been experienced by the Language Services Section (LSS) of Parliament SA which is part of the Legislative and Oversight Division (LOD). This thesis evaluates why talented employees leave the LSS and explores possible retention strategies to retain talented employees. This was firstly done by reviewing literature on the concept of employee turnover. Secondly
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Table of Contents LO1: Understand the context of employee relations against a changing background. 3 1.1 Explain the unitary and pluralistic frames of reference. 3 1.2 Assess how changes in trade unionism have affected employee relations. 3 1.3 Explain the role of main players in employee relations. 4 Referen 6 LO2: Understand the nature of industrial conflict and its resolution. 6 LO1: Understand the context of employee relations against a changing background. ksjxklsjxklsjmx 1.1 Explain
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Briefing Developing an Employee Engagement Strategy Sponsored by SurveyMonkey B usiness leaders have long recognized that attracting and company profit‚ employee turnover and occurrence of safety retaining top talent is critical for organizational success. incidents.2 Given that engagement affects organizational Over the past two decades‚ organizations have increasingly outcomes that relate directly to the bottom line‚ companies focused on employee engagement as a way to
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and policy makers may have some control. The agency has little control over the nature of clients served‚ and even less control over the external environment in which the agency is embedded. A key workforce issue in Georgia is the high CW employee turnover rate. The high turnover rate in Georgia is an indicator of a complex constellation of personal and organizational factors that contribute to child welfare employees’ lack of persistence in CW‚ and their decisions to leave public child
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TO THE STUDY Employee morale Employee morale describes the overall outlook‚ attitude‚ satisfaction‚ and confidence that employees feel at work. When employees are positive about their work environment and believe that they can meet their most important needs at work‚ employee morale is positive or high. If employees are negative and unhappy about their workplace and feel unappreciated and as if they cannot satisfy their goals and needs‚ employee morale is negative or low. Employee morale is defined
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actually motivates people so as to build a productive and effective workforce. Simon et al (2010). Human beings are seen to be the most valuable asset of any organisation because without people‚ machines cannot operate themselves; neither can operations nor processes fall in place on their own without the involvement of personnel. Saari & Judge(2004) suggest that “a happy employee is a productive employee”. This implies that there are certain factors which bring about this happiness that could increase
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Australian Journal of Business and Management Research Vol.1 No.9 [113-123] | December-2011 FACTORS AFFECTING EMPLOYEE JOB SATISFACTION OF PHARMACEUTICAL SECTOR Mosammod Mahamuda Parvin: Corresponding Author mahamuda_p@yahoo.com Lecturer‚ Department of Management and Finance Sher-e-Bangla Agricultural University‚ Dhaka M M Nurul Kabir Lecturer‚ Departmrnt of Management Govt. Shohid Suharwardy College‚ Dhaka ABSTRACT The Pharmaceutical sector plays a vital role in underpinning the economic development
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