Role of Operations Management Operations management is the design operations and improvement of systems that create and deliver a company’s products and services. In other words‚ “is the process of taking input such as raw material and component and turning it in to out put by adding values” (Shaikh‚ 2010). Any activity that relates to the management of the entire business process that produces goods and services falls into the operations category. Competition among today’s organizations has
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Operations Management & Decision Making – Planning And Control Assignment The organisation I have chosen to examine from an operations management and decision making standpoint is McDonald’s‚ a worldwide chain of fast food restaurants‚ which are run either by a franchise‚ an affiliate or by the corporation itself. There are over 31‚000 branches of McDonald’s worldwide1. It is estimated these restaurants serve a collective 47 million customers daily2. The restaurants mainly sell customers traditional
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Design and Characteristics 6 Service Analysis and Selection 7-8 Sales Production & Forecasting 9-11 Breakeven Analysis 12-13 Capacity Management (includes Decision Tree) 14-15 Inventory Management and Materials Requirements 16 Logistics and Supply Chain Management 17 Quality Management and Implementation 18-19 Prototype Design 20-21 Conclusions & Recommendations 22 References 23 Appendices - Tables/Figures/Graphs
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Title: Name: Institution: Strategic Management as a concept in business management has evolved over the years. It involves formulation and implementation of initiatives by management of companies operating under very many constraints to maximize returns on investments by the shareholders (Jones & Hill‚ 2012). The four phases of the strategic management process are: 1. Definition of the mission‚ vision‚ and goals. 2. Planning-Formulation of the strategies. 3. Actioning- This entails rolling
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SYNOPSIS UNICON CONCRETE PRODUCTS (H.K.) is a part of ITC (International Tak Cheung) Holdings Ltd. The company manufactures Precast Concrete Products: Facades‚ Slabs‚ Stairs and Partitioning Walls These are used in large‚ high-rise Residential‚ Office & Industrial complexes. Largest chunk of Unicon’s sales (app. 80%) –HKHA. Hong Kong is an important center for economic activity in Southeast Asia‚ an economic gateway to People’s Republic of China (PRC) and has world’s largest container port
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STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO Operations Management 1. Operations management deals with the design and management of products‚ processes‚ services and supply chains. It considers the acquisition‚ development‚ and utilization of resources that firms need to deliver the goods and services their clients want. 2. What are the three basic functions in business organizations? 1)operation‚ or product service knowledge 2) finance 3) marketing 3. A supply chain consists
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Guideline answers to short case study questions– Essential Operations Management Lecturer resources Essential Operations Management Lecturer resources Guideline answers to short case study questions 1 © Alex Hill and Terry Hill 2011 Guideline answers to short case study questions– Essential Operations Management Lecturer resources This document contains answers to the short case study questions contained within each chapter. For extended teaching notes relating to the long case studies
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Report on operations management Foreign Affairs Division Changchun University of Technology Summary Operations management deals with the production of services and goods in our daily life. It means the process that enables organizations to achieve its aims by efficient use and acquisition of its resources. Every organizations‚ whether service-oriented or manufacturing‚ has an operations function. This report would introduce the operations system in Foreign Affairs Division of Changchun University
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Improving Stickley Furniture BUS 644 Operations Management Abstract Stickley Furniture has a long tradition of manufacturing and selling fine furniture goods. The Consulting Firm has been charged with the responsibility of evaluating and explaining how the company operates and tracks jobs and inventory. Also‚ the pros and cons of how orders are processed are evaluated. Finally‚ suggestions are made regarding the way the company should handle forecasting‚ inventory‚ work measurement
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E. Sillignakis CONTENTS PAGE INTRODUCTION 1.0 THE “BREEZE” NIGHTCLUB CASE STUDY 2.0 MANAGEMENT SYSTEM DESIGN 2.1 ROLES AND RESPONSIBILITIES 3.0 THE TRANSFORMATION PROCESS MODEL 3.1 OPERATIONS MANAGEMENT CYCLE 3.2 FUNCTIONS AND PROCESSES 4.0 CUSTOMER SATISFACTION IN NIGHTCLUB INDUSTRY 5.0 PRODUCT & SERVICE ATTRIBUTES IN A NIGHTCLUB EXPERIENCE 6.0 MEASUREMENT OF CUSTOMER SATISFACTION 7.0 QUALITY MANAGEMENT – SIX SIGMA 8.0 APPLICATIONS OF SIX SIGMA TO “BREEZE” CASE – ACTION PLAN 9.0 LIMITATIONS
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