Coursework Case Study Name: Yazhou Xiao Student No: 10408026 Date: 01/11/2012 Module Code: M5213 Tutor: Geoffrey Farmiloe This essay will aim to discuss the actions of Harvester Agricultural Machinery Co Ltd. In this case‚ the freight forwarding agent ‘Polaris Logistics PLC’ made an oral assurance with the importers (Harvester)‚ but in once transport the Polaris breach the assurance and two
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Strategic Inflection: TiVo in 2005 Tivo’s consumer perception of its patented features and level of service could not be better. Tivo also had the first-mover advantage being the first company to enter the DVR market and still has a highly differentiated product that matches customer perception. There are network effects derived from current users promoting the brand via world-of-mouth‚ these references are vital to gain a significant consumer base in the mass market. The key issues TiVo
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CASE 2 FOUR CUSTOMERS IN SEARCH OF SOLUTIONS OVERVIEW Four telephone subscribers from the same street in a suburb of Toronto complain individually to Bell Canada about a variety of different problems. Is there more to each problem than might appear on the surface? Does it offer Bell a marketing opportunity? TEACHING OBJECTIVES • Provoke a discussion of the potential underlying causes of consumer complaints. • Highlight the fact that complaints are often opportunities in disguise‚
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CASE STUDY OF LOGISTICS STRATEGY GROUP WORK ASSIGNMENT “Assuming you are the Regional Administration Manager ABC (Hong Kong) Limited‚ please work out a Planning of how you would execute a special project on the re-engineering of the logistic flows in the Hong Kong Region.” Hints: As there are various parameters that can be considered in planning a project‚ such as “formation of project team(s)‚ resources consideration‚ availability of time and people‚ management style to be applied‚ definition
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1. How has the convenience-store concept evolved in the United States. A company called Southland Ice Company found 7-Eleven in Dallas‚ Texas in 1927. They initially started by selling ice blocks that were used to refrigerate food in homes. Later‚ an employee at one of the stores started offering common essential groceries such as milk‚ bread‚ and eggs on Sundays. Customers valued the convenience of this since regular grocery stores were closed for the weekend. As this become popular‚ the stores
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Managing the Hewlett Packard Way William R. Hewlett and David Packard are two organizational leaders who demonstrated a unique managerial style. They began their operation in a one-car garage in 1939 with $538 and eventually built a very successful company that now produces more than 10‚000 products‚ such as computers‚ peripheral equipment‚ test and measuring instruments‚ and handheld calculators. Perhaps even better known than its products is the distinct managerial style preached and practiced
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Case Study Presenting a case to a teacher is same as presenting it in front of a jury. You need to have structured and solid arguments to convince the jury (teacher‚ in your case) and prove your point. If you are an excellent lawyer‚ you can even convince the jury that your defendant is not guilty even if he is (not ethical‚ of course). The bottom line is: you need to structure your case analysis. Although every case analysis more or less follows the same pattern; there is a slight variation depending
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Question 1: What is Jyske Bank’s new positioning or competitive differentiation strategy? Ans: The Jyske Group is Danish bank that is owned and operated as a business. The company attaches great importance to treating their three groups of stakeholders- shareholders‚ customers and employees – with equal respect. If the balance shifts in favor of one or two of the groups‚ this will be to the long-term detriment of all groups (Zeithmal‚ Bitner and Gremler 1996). The bank’s core values are
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1. Wal-Mart’s strategy was to buy low‚ stack high‚ and sell cheap. This strategy allowed them to focus on minimizing costs and generating revenue by selling discounted items. This allowed Wal-Mart to become a leader in discounted retail generating nearly 200 billion in sales from 1988-2000. 2. His strategy of keeping costs low influenced various sectors within the company. Early on‚ Walton was extremely frugal and would do anything he can to save money. This often meant sharing hotels or walking
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References: • Supply Chain Assessment‚ 2006-10 from BTM Consult‚ www.btm.dk; Directory of Indian wind power 2004 UN report on energy consumption‚ 2000 Exhibit 1 Installed generation capacity - India’s power system (As of March 31‚ 2005) Total installed capacity - 115‚544.8 MW CAGR (2000 – 2004) 26.90% 2001
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