International School Of Business Management‚ Suresh Gyan Vihar University‚ Jaipur 2013 Economics of the Barmer Refinery Author - Dr. Ruchi Goyal‚ Associate professor‚ ISBM Dr. Trilok Kumar Jain‚ Dean‚ ISBM Large projects have many plus and minus points. Investing in large projects involves huge outflow of resources. These projects also have many un-wanted side effects on people living in neighboring areas. These projects also change the aspirations and consumption habits of
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What is a Hotel‚ Restaurant‚ Leisure or Retail Feasibility Study A feasibility study is the key initial tool for assisting hotel‚ restaurant‚ leisure and retail development planning. Types of Feasibility Studies There are two main types of feasibility study – and many people confuse the two. Architects will undertake a development feasibility study to determine what is possible on a site. The results should not be confused with a market feasibility study that determines the financial viability
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Best Employer in Asia which provides its greatest reputation based on its comfort‚ luxury‚ and impeccable service. In china‚ where many multinational companies face a constant shortage of talent and high employee turnover the Portman Ritz –Carlton Hotel has been able to attract‚ develop‚ and retain high quality talent to deliver excellent customer service and ensure profitable growth. After the terrorist attacks on the World Trade Center on September 11‚ 2001‚ international business travel saw as
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Company Case Pegasus Airlines: Delighting A New Type of Traveling Customer Questions for Discussion 1. Give examples of needs‚ wants‚ and demands that Pegasus customers demonstrate‚ differentiating these three concepts. What are the implications of each for Pegasus’ practices? Needs: On-time flight and arrival Low price ticket Food in the airplane Wants: No delays Affordable tickets with good services from staff Good-tasting food in the airplane Demands: Refunds for delays Good
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Faculty of Business Studies Tutor Marked Assignment B203 A: Business functions in context I Second Semester 2012 – 2013 Supply chain from manufacturing to shelf Introduction 1 -The Kellogg’s Cornflake Company began in 1906 with the Kellogg brothers who originally ran a sanatorium in Michigan‚ USA. They experimented with different ways to cook cereals without losing the goodness. Their philosophy was ’improved diet leads to improved health’. 2-Between 1938 and the present day Kellogg’s opened
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978-0-273-73552-6 (web) All rights reserved. Permission is hereby given for the material in this publication to be reproduced for OHP transparencies and student handouts‚ without express permission of the Publishers‚ for educational purposes only. In all other cases‚ no part of this publication may be reproduced‚ stored in a retrieval system‚ or transmitted in any form or by any means‚ electronic‚ mechanical‚ photocopying‚ recording‚ or otherwise without either the prior written permission of the Publishers or
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CHAPTER 1 Introduction to Research BB204 Business Research Methods 1 Learning Outcomes After studying Chapter ❶‚ you will be able to: • Describe what research is and how it is defined. • Distinguish between applied and basic research‚ g pp ‚ giving examples‚ and discussing why they fall into one or the other of the two categories. • Explain why managers should and should not do in order to interact most effectively with researchers © 2009 John Wiley & Sons Ltd. www.wileyeurope
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I. Case Background Serving people is the foremost activity in hospitality‚ and being expertly served is the reasonable expectation of a guests. If there’s any place where customers are likely to be paying attention to the type of service they receive‚ it’s within the hospitality industry. From restaurants to hotels‚ it is the job of the hospitality service provider to maintain customer happiness and satisfaction. Nowadays‚ it is not enough for a hospitality business to know that their guests
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International Journal of Business and Manegement; Vol. 7‚ No. 14; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments Ala`a Nimer AbuKhalifeh1 & Ahmad Puad Mat Som1 1 School of Housing‚ Building and Planning‚ Universiti Sains Malaysia‚ Penang‚ Malaysia Correspondence: Ala`a Nimer AbuKhalifeh‚ School of Housing‚ Building and Planning‚ Universiti
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Teamwork in the Tourism and Hospitality Industry-A case study of Labadi Beach Hotel-By HELENA ODOI INTRODUCTION Organisations are described as social entities with a common goal of providing goods or services to their clients on a profit or not-for-profit bases. As social entities‚ organisations are made up of groups of people who must work together and coordinate their efforts to achieve a common goal. This calls for the creation of groups or teams within organisations with their individual or
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