them feel comfortable and feel that someone cares and is there for them when they feel down and know that they can talk to me when ever they want. I could reduce discrimination by challenging it and making sure that the person that discriminates realises it is the wrong thing to do and that they shouldn’t do it again as it hurts peoples feelings‚ by telling them in a calm and professional manner. I would also reduce physical barriers so if someone needed to move something out their way but couldn’t
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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HSC 025: The role of the health and social care worker. 1.1 A personal relationship can come under three categories‚ family‚ sexual and friendships. A working relationship is different from a personal relationship. A family relationship is a relationship that you would have with parents‚ grandparents‚ siblings and children. Depending on the type of family they can be close or distant. Family is one where you get most of your influences from and as you grow up they play a large role in the
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This assignment will reflect on a scenario concentrating on ageism and will focus on valuing diversity and anti-discriminative practice. It will discuss how they are important to the delivery of care. I shall also discuss how I have developed and improved my interpersonal skills with both patients and colleagues and overcome barriers created through prejudice and labelling. Also considered is how the Johari window (Luft & Ingham 1955) allows understanding of the self and how that has an important
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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The main purpose of supervision is to improve quality of work so that staff can meet the outcomes that service users’ who use the services want to achieve. Personalisation of social care service means that staff will need support to respond to a new ways of working‚ develop new skills and adapt to different procedures. Supervision is a process of managing functions intended to promote the achievement of organisational goals and to enhance the personal and professional capabilities of staff (The University
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importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender and the receiver must have a clear understanding of what is being
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AS AND A2 HEALTH AND SOCIAL CARE STUDENT REVIEW PERSONAL DETAILS Please tick appropriate box Attendance Excellent Explained absence but good Explained absence Unexplained absence Cause for concern Punctuality Excellent Good Acceptable Needs improvement Unacceptable Suitability of dress Sensible awareness Displays understanding Satisfactory Inappropriate Lacks awareness and understanding Confidentiality
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Health and Environment Deficit in education‚ health services weighs down CCT by Che de los Reyes SOCIAL WATCH Co-Convener Marivic Raquiza considers it “very one-sided” that the government monitors compliance by beneficiaries – the so-called demand side – of the Conditional Cash Transfer (CCT) program‚ but not the supply side‚ which the national and local government should take care of. After all‚ a lack in the latter would make it harder for the beneficiaries to comply with the conditions
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Unit 15 Understand Health and Safety in Social Care Settings 8 Understand how to promote environmental safety procedures in the social care setting 8.4 Explain the importance of having an emergency plan in place to deal with unforeseen incidents Having an emergency plan in place‚ helps people to deal with things in an emergency. It lays out what should be done and how things should be handled. The idea behind an emergency plan is to meet specific needs. In the event of a fire or gas leak‚ it lays
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