Introduction Dell Computer Corporation continues to have successful growth due to its innovative “built to order” business model and customer service focus which includes direct selling. Dell’s ability to maintain low levels of finished goods inventory minimized the cash conversion cycle to a high extent‚ thus minimizing the need for costly working capital. In past years‚ Dell has mainly financed its operations internally and secondly through the issuance of shareholder equity and small amounts
Premium Finance Corporate finance Working capital
service providers as if they are inside the company. Dell uses this Direct Business Model very efficiently. It buy passes the dealers in the supply chain building each to order. It uses technology to blur the traditional boundaries between users‚ suppliers‚ manufacturers. This model is named virtual Integration. 2. How does it differ from traditional business models – e.g. Vertical Integration? Vertical Integration deals with the development of all the research‚ development
Premium Inventory Supply chain Supply chain management
Dell vs Lenovo Dell’s direct sales model has restricted the company’s growth in China even as domestic competitors such as Lenovo have raced ahead making the most of China’s still rapidly growing PC market. According to data from industry body IDC‚ Dell had a market share of 9 % of the total PC shipments in China in the second quarter of 2010‚ narrowly beating out rival HP for the first time. But both foreign manufacturers lagged market leader Lenovo by a big margin. Lenovo had cornered nearly
Premium China Personal computer Yuan Dynasty
March 4‚ 2011 Case-Revitalizing Dell I. Diagnosis Question 1: The most critical shifts in Dell’s contextual factors‚ including industry dynamics‚ trends‚ technology changes and shift of the competitive landscape are following: The industry has changed significantly over the last 20 years. The traditional business model in the PC industry was inside-out‚ supplying machines based on orders from distribution‚ resell and retail channels‚ thus following the indirect selling concept. Dell’s direct
Premium Customer service Personal computer Customer
Dell Case Study The case study gives an outlook at Dell’s management and operation procedures which are used to operate and structure the company efficiently. The key points are: • Dell’s business plan was to sell good quality hardware at a low cost directly to the customer‚ allowing them to have a tailored Desktop that met their personal requirements; this was done by allowing customers to choose options from a list of components and specification which were then assembled to order
Premium Management Customer service Strategic management
Dell Distribution Network I. Direct sales model Dell current distribution network is direct sales model‚ this online sale refer to the fact that Dell does not use the retails channel‚ but sells its personal computers (PCs) directly to customers through its website www.dell.com. Dell does not make sales through any integrators or resellers‚ nor does it utilize any channel service profit margins. Sales are made by the collaborative efforts of the Dell’s task force and by means of advertisement. Customers
Premium Personal computer Computer Customer service
1. What are the key differentiators that made Dell’s supply chain strategy so effective for nearly two decades. Dell operates by an on-line business model equipped with mass customized manufacturing which provides instant web communication protocol with customers at anytime and anywhere. Customers able to compose their own configuration from order list and free from bounding with fixed configuration. All packages are made upon request with no finished goods available‚ there is no depreciation
Premium Supply and demand Supply chain management Supply chain
business strategy. Dell ’s business strategy has been differentiation through low cost‚ speed of delivery‚ and customer service by integrate logistics‚ manufacturing‚ distribution‚ inventory management. Dell ’s SCM strategy is perfectly aligned with its business strategies. Some of specific strategy has been just-in-time manufacturing model which reduces the inventory to bare minimum‚ keeping inventories within 15 minutes of manufacturing locations‚ building the computers to a customers specification
Premium Strategic management Supply chain management Management
opportunities‚ and defending against the threats to its well being. The SWOT analysis for Dell is summarized below. Strengths Direct to customer business model. Uses latest technology. Dell is the market leader in personal computers. For the last couple of years it has held its position as market leader (it took it from rivals Hewlett-Packard). Dell’s brand is one of the best known in the world. Dell has a remarkably low operating cost relative to revenue because it cuts out the retailer
Premium Personal computer Marketing Computer
fastest growing computer companies of our times - Dell Computer Corporation. Dell is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Dell‚ through its direct business model‚ designs‚ manufactures and customizes products and services to customer requirements‚ and offers an extensive selection of software and peripherals. Dell is the first to design its own computer system. In 1991‚ Dell introduces its
Premium Personal computer