Effective cross-cultural communication is one of the most important issues dealt with in business‚ particularly when a firm operates at an international level. Communication is a process with three key elements‚ which includes a source‚ an audience‚ and a channel. Communication derived from businesses will have listeners that include‚ but are not limited to customers‚ employees‚ suppliers‚ and the community (Caddy et al.). These listeners contribute to the success of a firm‚ which is why there is
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in the same boat."- Bernard Baruch Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries‚ in a way that preserves mutual respect and minimizes antagonism‚ that is‚ it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive‚ so an important influence
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LEADERSHIP ACROSS CULTURES: THE ROLE OF CROSS-CULTURAL COMMUNICATION COMPETENCE Dr. Alexi Matveev College of Staten Island New York‚ NY‚ USA Dr. Elena Lvina Concordia University Montreal‚ Quebec‚ Canada Abstract New theoretical frameworks are needed to better understand effective transformational leadership in different cultural contexts. In this article we illustrate the relationship between transformational leadership and the cross-cultural communication competence frame. We show how
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Cross-Cultural Communication As discussed earlier‚ managers increasingly find themselves functioning within a global environment. This trend toward a borderless world complicates the communication process and thereby threatens the manager’s success when attempting to build rapport‚ probe for information‚ and interpret nonverbal behaviours. Let’s begin this discussion by explaining the role culture plays in the communication process‚ and by pointing out key factors that increase the likelihood of
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What is Cross-Cultural Communication? The phrase cross-cultural communication describes the ability to successfully form‚ foster‚ and improve relationships with members of a culture different from one’s own. It is based on knowledge of many factors‚ such as the other culture’s values‚ perceptions‚ manners‚ social structure‚ and decision-making practices‚ and an understanding of how members of the group communicate--verbally‚ non-verbally‚ in person‚ in writing‚ and in various business and social
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The success of a business in the inescapable merging of the worlds’ markets depends indirectly but quite intensely on how effectively its management and employees are able to communicate across various cultures. Effective communication (O’Shannesy‚ V‚ Minett‚ D & Hyde G 2008) in the workplace builds respect between employers‚ employees and consumers‚ contributes to a higher quality of working life and develops a highly efficient team-oriented environment. In the present state of international
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Sylwia Zdziech Master of Science in International Business Economics Lazarski University Warsaw Cross-cultural Communications: A Real Challenge For Diplomats? International networking of individual‚ state‚ corporate‚ NGO‚ cultural‚ and social activities‚ intensified by the process of globalization have strengthen the need of cross-cultural communication. It is beyond doubt that culture covers the entirety of the human‟s life. Most human activities that are related to the society‟s activities
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Chapter 13 The Impact of Globalization on Cross-Cultural Communication Lowell C. Matthews and Bharat Thakkar Additional information is available at the end of the chapter http://dx.doi.org/10.5772/45816 1. Introduction In a global environment the ability to communicate effectively can be a challenge. Even when both parties speak the same language there can still be misunderstandings due to ethic and cultural differences. Over the last decade‚ there have been countless examples from
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enormous importance of humors‚ the increase of international communication‚ and the existing humor barriers that mislead cultural exchange in daily life. Humors are pleasing and relaxing. Recent researches have shown that laughter stimulated by humors can well prevent heart diseases‚ cancer and other diseases of circulatory systems. As a result‚ how to create‚ understand‚ appreciate and interpret humors in different cultures will undoubtedly lead to the better communication in cross-cultural exchange
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Cross Cultural Communication: Far East Asian Countries This paper gives a short overview of the observed behavioral pattern across some of the far east Asian countries. Understanding these behavioral patterns is important for doing effective communication with people/people group from these countries. The effective communication holds one of the key of establishing business and personal relationship in these countries. This paper also looks into some of concepts and theories in intercultural and
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