BUS 498 Research Proposal on “Influence of Psychological Behavior of the Customers on Investment Activities of Islami Bank Bangladesh Limited” North South University July 2‚ 2012 1. Introduction The Bachelors of Business Administration (BBA) internship program is a required course for the students who are graduating from the Business Administration Department of North South University. It is a 4 credit hour course with duration of 12 weeks. Students who have completed all other required
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THEORETICAL BACK GROUND. Market: Basically a market is a place where buyers and sellers gather exchange goods and services. A market consists of all potential customers sharing a particular need or want that might be willing a able to engage in exchange to satisfy that need or want. The size of the market depends upon the number of persons who exhibit the need have resources that interest others and are willing to offer these resources in exchange for what they want
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NATIONAL LAW UNIVERSITY‚ JODHPUR SUBJECT: CUSTOMER RELATIONSHIP MANAGEMENT A STUDY OF CUSTOMER SATISFACTION WITH RESPECT TO CALL CENTRES OF AIRTEL Submitted to:- Submitted by:- Ms. Archi Mathur Gauri Devpura Roll No. 864 B.B.A. LL.B. (hons.)
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Commercial Bank Industry Analysis JPMorgan Chase & Co. (JPMorgan Chase) Citigroup‚ Inc. Embassy Bancorp Farmers Capital Bank Corporation INTRODUCTION JPMorgan Chase & Co. (JPMorgan Chase)‚ Citigroup‚ Inc.‚ Embassy Bancorp‚ Farmers Capital Bank Corporation is financial holding companies‚ providing various financial services worldwide. They provide a range of financial products and services to meet the depository and credit needs of individual consumers‚ small and medium sized businesses
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1.1 Introduction Banks are playing a very important role in the economic development of a nation. The healthiness of the economy is directly connected to the soundness of its banking system. The role of banks has placed them as a very valuable partner in the process of economic development. Nowadays‚ banks are very useful for the utilization of the assets of a nation. If there would be no banks then a large segment of assets in the country would stay idle. It is possible to attaining long-term
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any business enterprise including the banking industry. Extension of credit is one of the major activities of banks and financial institution. Credit represents the bulk of the bank and financial institution’s asset portfolio. However‚ increasing NPAs have a direct impact on banks profitability as legally banks are not allowed to book income on such accounts and at the same time banks are forced to make provision on such assets as per the central Bank guidelines. Also‚ with increasing deposits made
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SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS Filipa Fonseca1) Sofia Pinto1) Carlos Brito2) 1) Faculty of Economics and Management‚ Catholic University of Portugal‚ Portugal 2) Faculty of Economics‚ University of Porto‚ Portugal Abstract: The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters. The paper explores the relationship between service quality and customer satisfaction in a public transport
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PREVIOUS TUPPERWARE STUDY Tupperware From Wikipedia‚ the free encyclopedia Tupperware Brands Corporation Type Subsidiary Founded 1948 in Orlando‚ Florida Founder(s) Earl Tupper Key people Rick Goings‚ Chairman and CEO‚Brownie Wise Products Preparation‚ storage‚ containment‚ serving products for the kitchen and home and beauty products Revenue US$2‚300.4 million (2010) [1] Operating income US$326.5 million (2010)[1] Net income US$225.6 million (2010)[1] Total assets US$2‚015.8 million (2010)[1]
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during the early 1990s. The approach to such reforms in India has been one of gradual and non-disruptive progress through a consultative process. The emphasis has been on deregulation and opening up the banking sector to market forces. The Reserve Bank has been consistently working towards the establishment of an enabling regulatory framework with prompt and effective supervision as well as the development of technological and institutional infrastructure. Persistent efforts have been made towards
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the study The trade atmosphere today is changing more rapidly than ever before. It is characterized by increasing competition from both domestic and foreign companies‚ a brandish of mergers and acquisitions‚ and more sophisticated and demanding customers who have great expectations related to their consumption experiences. Since services are intangible‚ heterogeneous‚ and inseparable‚ it is difficult to measure service quality objectively. So the companies have focus to so many different aspects
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