inertia of prospects and the evangelical zeal of TiVo users.” As an emerging expert in consumer behavior how would you tackle that mystery? What do you think could be going on? Beyond your pet hypothesis‚ try to be creative and list a large number of conflicting hypotheses by taking multiple points of view. What might “evangelists” mention as a cause of their failure to sell TiVo to their friends? What might a “couch potato” say about his reluctance to buy TiVo? What would you expect a top executive at
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632 TIVO – CASE STUDY 1. Is TiVo a disruptive or a sustaining technology Base on the fact coming from the article‚ TiVo is a disruptive technology * TiVo did not seek to become a media portal or a content aggregator. Instead‚ it would act primarily as a “facilitator” to third party content distributors. At the core of these offerings was TiVoCast‚ a feature that let users access video contents feeds through main TiVo menu * TiVo push into broadband content distribution. TiVo could
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FUNDAMENTALS OF MARKETING Case Study – TiVo in 2002: Consumer Behavior Group 13 – M1 1. Background of the case The case deals with the problems faced by TiVo (a creator of the personal video recorder) in 2002. This is with respect to the amount of sales it is able to acquire along with the fact that they have been operating with losses for the last few quarters. It also highlights the different measures TiVo has undertaken in the form of surveys and consumer research projects to understand
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Tivo case TiVo in 2002: Consumer Behavior Before reading the case‚ go to www.tivo.com‚ and watch the TiVo demo. it more important then all other appliances besides their microwave and cell phone. I really enjoyed the consumer response of their reaction to attempt to fast forwad through non-TiVo shows. Or the guy listening to the radio‚ wishing he had TiVo to catch all they were saying. Interesting. 2. Describe the propotypical TiVo consumer. How do they differ from you? The early
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Memo#1 TiVo Case Marketing Management Cheng Zhang QUESTION ONE: Briefing the CEO TiVo is adding subscribers at healthy pace‚ but faces some serious issues that need to be resolved if the company is to move forward or remain viable. I believe there are three crucial areas that we should address: revenue enhancement‚ marketing‚ and research. The first issue is revenue enhancement - to generate positive cash flow. Due to competitive pressures and the general inertia potential customers
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Case: TiVo 1. What is Keast’s Decision Problem? Keast’s decision problem is what marketing mix should he follow? This includes the advertisements to be used‚ media to be followed and other marketing techniques that could be followed. Also a decision on how to reduce losses being made needs to be arrived at. One option was to decrease the price per set from $999 to $399 and thereby increasing volumes. 2. Based on the marketing plan towards the end of the case‚ what strategy do you see in
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Consumer Behavior- TiVo Case 1. As an emerging expert in consumer behavior‚ how would you tackle that mystery? • Identify potential customers and understand their needs. • Close the gap between intention to buy and action What do you think could be going on? • Make opinions leader and current customers attract prospects to buy. • Use promotion to stimulate desire to buy. What might “evangelists” mention as a cause of their failure to sell TiVo to their friends? • No interest in
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TiVo Case Analysis Since day one TiVo has been the leader in the DVR (digital video recorder) industry with their first mover advantage‚ allowing their customers to record and play back their favorite television programs using their recorder along with a subscription service. Like any successful firm‚ TiVo has had its share of highs and lows. In 2007‚ with their CEO Tom Rogers‚ TiVo had found itself recovering from an all time low in 2005‚ where the company suffered from mass losses‚ low stock
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Weaknesses * Lackluster sales because it’s the first in digital video recorder category. * Functions were difficult and confusing to explain to customers. * Ineffective communication with its consumers. * The manufacturers ’reps couldn’t give TiVo the amount of support it required. * Expensive product with additional service fee for recording and no reference point * Restricted promotional activities Threats * Traditional markets will implement defensive strategies to protect
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[pic] TiVo Marketing Executive Summary The disappointing sales performance during the Christmas 1999 season ended up being a priceless lesson for TiVo’s marketing team: it was the catalyst that created the need for a TiVo’s new communications strategy. However‚ defining this new marketing campaign was challenging‚ especially after the feedback received about the product indicated issues like limited awareness and hard-to-communicate functionalities. The main focus of this new marketing campaign
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