Subject distributed equally across three (3) clusters: CLUSTER Arts and Humanities Social Sciences and Philosophy Math‚ Science and Technology UNITS 15 15 15 As approved by the Members of the UP Manila University Council on July 7‚ 2011‚ the following GE Subjects will be PRESCRIBED in all undergraduate degree programs of UP Manila. PRESCRIBED GENERAL EDUCATION COURSES COURSE NUMBER COMM I/KOM I COMM II/KOM II HISTORY I SOC SCI I MATH I * NAT SCI I * COURSE TITLE ARTS AND HUMANITIES (AH) CLUSTER
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company encounters ethical issues. GE Healthcare‚ which is a subsidiary of General Electric‚ is an example. The company provides transformational medical technologies and services that are shaping a new age of patient care. This assignment will discuss GE Healthcare’s responsibility in their ultrasound equipment in India. Self-interest theory of Adam Smith could be used in this case. In the case of ultrasound technology in India‚ in order
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crucial to enhance customer service is proper training. It will not only add value to the company and individuals but it can strongly inspire and eventually leads to greater success. Some of the advantages include‚ customer satisfaction‚ business efficiencies‚ employee improvement and public recommendations. Good customer service will promote loyal customers. This is where good training leads to customer advocacy that in return plays a huge role. Loyalty comes from the customer satisfaction. It is
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CUSTOMER KNOWLEDGE MANAGEMENT ( Hard Wiring) • • • • • WHAT IS LISTENING TO CUSTOMER? STEPS TO HARD WIRING COMMON MISTAKES IN HARD WIRING. ACTION POINTS FOR HARD WIRING. CUSTOMER INTERACTION MODEL Achieving customer satisfaction would be impossible without a well defined process for focusing the entire organisation on the customer…. Robert Schrandt‚ Toyota 2011 CUSTOMER RELATIONSHIP MANAGEMENT-MOHAN.B.RAO For Restricted Circulation only 1 WHAT SOME DO? • Handful of
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CRM “ CUSTOMER IS THE KING ” - TODAY’S SELLER 1. NATURE AND SCOPE OF CRM The Customer is King! This credo is more powerful‚ relevant and true today than ever before. In a truly customer driven economy‚ success depends on a company’s ability to be with the customer on a round the clock basis… satisfying all their product and service specific needs. Simply stated‚ Customer Relationship Management (CRM) is about finding‚ getting‚ and retaining customers. Customer Relationship
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Customer Relationship Management RELATED KEYWORDS: * Real Estate * Companies * Infrastructure * Social Media * Ibm * | More Popular Articles About Customer Relationship Management NEWS SmartCompany‚ Iteamic in tieup October 26‚ 2004 | TNN BANGALORE: US-based SmartCompany has entered into a strategic alliance with Bangalore-based Iteamic‚ an innovative IT service company serving start-ups and small and medium enterprises‚ for the expansion of their market in Asia and
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Healthcare organizations must look to the future and envision the type of organization it wants to be for its patients‚ staff‚ and community. To achieve this‚ a strategic plan will guide the organization through any type of change. Strategic planning is a “written outline of the future that should enhance efficiency and effectiveness‚ encourage unity and focus‚ empower meaningful change‚ and streamline decision-making” (Sare & Ogilvie‚ 2010‚ p. 59) and it begins with identifying an unmet need.
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1 6 Analyzing Consumer Markets Chapter Questions How do consumer characteristics influence buying behavior? What major psychological processes influence consumer responses to the marketing program? How do consumers make purchasing decisions? In what ways do consumers stray from a deliberate rational decision process? Copyright © 2012 Pearson Education 6-2 Consumer Behavior Copyright © 2012 Pearson Education 6-3 What Influences Consumer Behavior? Cultural Factors Social Factors
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Customer Relationship Management Challenges in E-business Savita Verma1‚ Umang Soni2‚ Anirban Kundu3 Mechanical Engineering Department‚ Indian Institute of Technology Delhi Indian Institute of Technology Delhi‚ Hauz Khas‚ New Delhi-110016‚ India savita_verma1987@yahoo.co.in umangsoni.iitd@gmail.com anirban.kundu.iitd@gmail.com Abstract— This paper presents essence of Customer Relationship Management (CRM) and its emerging research from challenges in e-business perspective. The challenges associated
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Making sense of customer relationship management Software applications that automate the marketing‚ selling and service functions of the businesses. Levels of CRM: ◦ Strategic CRM ◦ Operational CRM ◦ Analytical CRM Winning and keeping profitable customers Focused on the development of a customer – centric company Three other major business orientations: ◦ Product – centric ◦ Production centric ◦ Sales – centric Focused on: ◦ marketing automation
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