NATIONAL SERVICE TRAINING PROGRAM What is the National Service Training Program (NSTP) law? NSTP law or otherwise known as Republic Act 9163‚ is a program aimed at: Enhancing civic consciousness and defense preparedness in the youth Developing the ethics of service and patriotism while undergoing training in any of its three (3) program components Enhancing the youth’s active contribution to the general welfare. What are the program components of NSTP? Reserve Officers’ Training Corps (ROTC)
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Octavia Risby Customer Service Prof. Tracy Braye 10/22/13 Chapter Seven Review Question Response 1. Service breakdown occurs when a product or service does not meet a customer’s expectations. This causes them to become frustrated and therefore the breakdown takes place. 2. Customers have access to information that allows them to make educated decisions about the product or service they purchase. When a customer feels their expectations have not been fulfilled they become dissatisfied
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Name‚ jurisdiction‚ link: Tides family service‚ Kent county‚ Providence‚ Woonsocket‚ and Central Falls/ Pawtucket‚ RI http://www.tidesfs.org/services http://s355514427.onlinehome.us/ Main interventions description: Tides Family services offer community-based programs for youth age 6-21in blow poverty line neighborhoods. Staff are available to help clients 24/7 for every single day of the year. Programs offered are counseling‚ recreational activities‚ therapy‚ and after school programs. Children
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What is Republic Act 9163 or National Service Training Program? Answer: REPUBLIC ACT 9163 OR NSTP Republic Act 9163 is an act establishing the National Service Training Program (NSTP) for tertiary level students. Its short title is "National Service Training Program (NSTP) Act of 2001." It was passed by the House of Representatives and the Senate of the Republic of the Philippines on December 19‚ 2001. It was subsequently approved by Philippine President Gloria Macapagal-Arroyo last January 23
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The Satyam Computer Services embarrassment was a corporate shock that happened in India in 2009 where official Ramalinga Raju conceded that the association’s records had been contaminated. The Global corporate gathering was staggered and scandalized when the director of Satyam‚ Ramalinga Raju surrendered on 7 January 2009 and conceded that he had controlled the records by US$1.47-Billion. In February 2009‚ CBI expected control over the examination and recorded three charge sheets (on April 7‚ 2009
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“CASE 54: SENSITVITY TRAINING AND PANDORA’S BOX” depicts events that occur between three employees: Kara‚ Miguel‚ and Cassie (Brett‚ Aguirre‚ & Kickham K‚ 2011). These employees have extremely different personalities that conflict in their work environment. Kara‚ an eccentric single mother‚ with quirky and sometimes amusing behaviors has an uneven relationship with Miguel. Sometimes they interact well‚ and Miguel enjoys here amusing behavior. At other times her unpredictable behaviors irritates
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delivery of social welfare services based on their principles of charity‚ care and compassion. A range of services designed to promote independence and to enhance quality of life are provided by Under the Rainbow‚ all of which encompass care and support of local community members‚ in particular those who require relief from poverty and/or the dependents of any such persons. Advocacy is the primary role of case managers ’ who volunteer at Under The Rainbow and in this human service setting and any other
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CASE1: 100 YEN SUSHI HOUSE 1. Prepare a service blueprint for the 100 Yen Sushi House operation. [pic] 2. What features of the 100 Yen Sushi House service delivery system differentiate it from the competition‚ and what competitive advantages do they offer? Features: The price is uniform‚ 100 yen per plate. There was a conveyor belt going around the ellipsoid service area. The whole operation is based on the repetitive manufacturing principle with appropriate ’just-in-time’ and quality control
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Airlines Customer Service improvement report Summary Customer Service Department has received complaints regarding services‚ systems and conditions of Hurrah Airlines. The aim of this report is to summarize weak spots in Hurrah Airlines’ customer service and to make recommendations to its improvement with minimum costs. Introduction This report will include: a short summary of the most frequent complaints regarding Hurrah Airlines’ services; recommendations for an improvement of customer service of Hurrah
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Case study: Canadian Blood Services History of Canadian Blood Services (CBS): Blood collection in Canada was initially funded and operated by the Canadian Red Cross in 1930’s. During the 1980’s the blood supply was contaminated with the AIDS and hepatitis C virus which affected hundreds of people and eventually it let to the creation of CBS in 1998. Canadian Blood Services (CBS) is a not-for-profit charitable organization dedicated to giving Canadians a safe and secure blood supply system in all
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