QUESTION 1 Ms. Apple Ang‚ who comes late for work is showing high consistency. This attributes to high internal and low external factors. Internal factors might be due to her attitude or habit while external factors might be due to traffic‚ sick or emergency. Madam May May should find out that is really Miss Apple Ang‘s lateness is due to external cause. This is because‚ sometimes‚ Madam May May may engage in Fundamentals Attribution Error which means underestimate the external factors and overestimate
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Until the late 1980s‚ business school curricula emphasized the technical aspects of management‚ focusing on economics‚ accounting‚ finance‚ and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades‚ however‚ business faculty have come to realize the role that understanding human behavior plays in determining it manager’s effectiveness‚ ana required courses on people skills have been added to many curricula. As
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Spring 2014 Organizational Behavior MG6013 The exploration of the theories‚ research and practices that allow a better understanding of human behavior in organizations. Topics include motivation and job satisfaction; decision making; group dynamics; work teams; leadership; communication; power‚ politics and conflict; organization culture‚ structure and design; impact of technology; management of work
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Telephone Customer Service Representatives 1. How do you interpret the reliability results for the clerical test and work sample? Are they favorable enough for the company to consider using them “for keeps” in selecting job applicants? A. Clerical Test Coefficient alpha is high (.85‚ .86). This is a positive sign. Test-retest reliability is also high (.92). B. Work Sample (T) Inter-rater agreement is relatively high (88%‚ 79%) C. Work Sample (C) Inter-rater agreement
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Globalization “The Cemex Way” Case Analysis The cement industry and its players made first steps in the direction to Global integration only in the 1970s. It could be seen as somewhat paradoxical‚ because if we apply the matrix of Global Integration and Local Responsiveness pressures to the cement industry‚ we can clearly identify that the industry scores high on most of the factors that should have pushed it to globalization much earlier Factors These factors include large investment
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Rhetorical Modes Matrix Rhetorical modes are methods for effectively communicating through language and writing. Complete the following chart to identify the purpose and structure of the various rhetorical modes used in academic writing. Provide at least 2 tips for writing each type of rhetorical device. |Rhetorical Mode |Purpose – Explain when or why |Structure – Explain what organizational |Provide 2 tips for writing in | | |each rhetorical mode is used.
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2.0 CONTENTS CONSUMER BEHAVIOUR AND PERCEPTION 2.1 WHAT IS CONSUMER BEHAVIOUR? It is necessary to understand consumer behaviour; this is based on the activities leading to the acquisition and use of goods or services‚ including decision-making processes that determine a purchase. In this process the consumer performs actions such as search‚ purchase‚ use and evaluation of products expected to be used to meet their needs (Solomon Michael‚ 2007). The activities‚ processes and social relations
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3. Human Resource Configurations and Modes Lepak and Snell (2002) constructed a model that shows the relationship between human capital characteristics and employment modes. They identified 4 different modes of employment‚ that are measured along two dimensions‚ namely strategic value and uniqueness. Strategic value refers to whether the human capital contributes value to the company´s strategy by gaining a competitive advantage. Uniqueness‚ on the other hand‚ relates to the whether the human capital
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Consumer Behaviour Notes Lecture 1 – Overview of Consumer Behaviour Getting to Know Consumer Behaviour (CB) Marketing Decisions * Market segmentation is the basis of most marketing strategies‚ it involve identifying consumer groups with unique needs and/or purchasing processes‚ and developing specific marketing programs targeted at individual groups. * Target segment(s) * Single or multiple-target segments * Product positioning is the way a product or brand compares to its
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Summer Internship Programme (SIP) Section A: Course Structure Section B: Schedule Section C: Guidelines for Report Preparation Section A: Course Structure 1. At the end of the 3rd trimester‚ each student is required to undergo a summer training of six to eight weeks duration in the industry by undertaking a real life project. 2. Students will undertake SIP under the supervision of two mentors—Supervisor appointed by the company and the Faculty Supervisor assigned to every student by the
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