Unit 10- communication 1 1.1 There are different reasons for people communicate. Some of these are: the sharing of information‚ needs‚ wishes and preferences‚ giving direction‚ the creation and maintenance of relationships‚ to share opinions‚ to share feelings and emotions and to teach and learn. 1.2 The effect of communication on relationships in adult social care settings can be both positive and negative. Effective communication can help by building relationships between staff and service users
Premium Communication Nonverbal communication
Unit 01 Assessment: Understanding the Organisation Question 1. Describe the products and services of a commercial‚ a public and a third sector organisations in your local area. Commercial: this is often known as a private sector and includes organisations | Such as retail‚ hospitality‚ and leisure. the commercial sector is motivated towards | making profit and increase profit‚ attract new customers and build on existing | Relationships. customer service focuses on sales and after sales
Premium Customer service Customer Sales
unit 1 review question: 1. what are the qualities associated with HR that help an organizzation gain a sustainable competitive advantage? sustainability of the resources‚ of the labor force. HR is also associated to the issues of strategic management. 2. distinguish between training and development employees Training is a planned effort to help employees to learn about skills and behavior that are related to their job while development is the knowledge and skills acquired by employees that
Premium Employment Labour economics
UNIT 1: Roles‚ responsibilities & relationships in lifelong learning 1.1 Explain your role and responsibilities as a teacher in lifelong learning. It is vitally important for me as a teacher to keep up to date with legislation and any changes made to legislation. I will start with explaining what the difference is between a legislative requirement and a code of practice. A legislative requirement is a duty to act according to the law as defined in an Act of Parliament and is usually enforceable
Premium Parliament Statutory law Occupational safety and health
Unit 501 1‚ Think about the range of people you communicate with in work. For each group cover at least 3 that you deal with the most often: A‚ Detail what communication needs each different groups has and back this up with your examples of your practice. B‚ Are the communication systems and practises described in a) effective? It they are‚ why are they? If not why are they not? C‚ Explain the barriers and challenges faced with each group. Explain why these are barriers and challenges and how you
Premium Therapy Communication Social work
Ryan 9/21/2014 NT1310: Week 1 Data on Fixed Line vs. Cellular Debate Physical Networking There are several benefits to both a fixed line and a cellular network. Depending on what you need your network to do or don’t do is important in exploring both options. Even while we’ve become accustomed to using our cell phones‚ tablets‚ and other wireless devices every day for business purposes‚ many businesses still use and are sometimes required to have fixed line networks. We’ll
Premium Mobile phone Cellular network
Unit 11- Safeguarding Adults and Promoting Independence M1- Assess the likely immediate effects of two different forms of abuse on the health and wellbeing of adults D1- Evaluate the potential long-term effects of these two types of abuse on the health and wellbeing of adults M2- Describe legislation and regulations‚ working strategies and procedures used in health and social care to reduce the risk of two types of abuse Abuse and violence can take lots of different forms. Physical abuse is where
Premium Suffering Domestic violence Abuse
M4 & P6 In a business‚ there are several different types of budgets that has different department/area the business has to make. For example‚ in a business‚ you can find the sales and revenue budget (a financial document that set out the business expected sales and revenue from selling its products or services)‚ the expenditure budget (financial document that sets out the expected expenditures of a monthly basis on those items) and the profit budget (financial documents that sets out the predicted
Premium Variable cost Fixed cost Costs
Phoenix collegiate 12H Unit 1 The Business Environment Contents Task 1 Two Businesses on our door step * Types of businesses‚ purpose and ownerships of two contrasting businesses * Different stakeholders who influence the purpose of two contrasting businesses * How are two contrasting business are organised? * How the styles of organisation help them to fulfil their purposes? * Points of view of different stakeholders seeking to influence the aims and objective of two
Premium Corporation Limited company
1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). Four main points that must be included in a contract of employment are: 1. Job title and job description 2. Main place of work 3. Holiday and sick pay entitlements 4. Hours of work and salary 2a) List three key points of legislation that affect employers in a business environment. Three
Premium Employment Minimum wage Trade union