Labour relations Labour relations refers to the relations between employers and employees. They are affected by certain factors‚ including labour organizations‚ collective bargaining‚ labour market‚ government policy‚ the structure of the economy‚ labour law and technological change. Since industrial relations are regularly connected with unions‚ it is noteworthy that in Canada‚ until the 1970s‚ a greater part of unions and union members belonged to American-based craft and industrial unions. According
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THE DILEMMA OF MOTIVATION Motivation has been recognized as a dilemma that managers must face because what motivates one individual may not motivate another. Another complication of motivation theories is that the theories were developed in the West‚ primarily the U.S. and Great Britain. The theories may be based upon Western cultural situations that do not necessarily apply to the rest of the world (Triandis‚ 1995; Hofstede‚ 1999; Adler‚ 2008; Robbins & Judge‚ 2008; McKenna‚ Richardson
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customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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Background of the study Small and Medium Scale Enterprises (SME) have played important roles in the development process in most of the developed economies‚ and proven to be one of the most viable sectors with economic growth potential. The successes recorded by these countries were because of serious consideration of the future rewards from sustained investment in this sector. Due to their size and scope of operations‚ these enterprises require relatively small capital investment to start
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10 Employment Relations Chapter Objectives v To outline alternative perspectives on power and authority in the employment relationship v To outline the relationship between HRM and employment relations v To discuss key trends in employment relations‚ particularly trade union decline and the rise of non-unionism v To outline the notions of employee ‘voice’‚ employee involvement and participation v To discuss the various means by which employees can be given a voice in organisational decision-making
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of this subject release each years. In 2011‚ as the result from a study of 1228 employees‚ the article “The relationship between employee benefit management and employee retention” written by Hiroshi Yamamoto who works in Aoyama Gakuin University‚ Japan‚ analyzed clearly this issue. The author showed a certainly relation between employee benefit management and the employee retention in the condition of family-friendly policies and the difference in gender. In this essay I will analyze the main points
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the union before a business decision is implemented is a source of tension in industry today. Unions increasing concern for job security squarely conflicts with management ’s efforts to meet competition by implementing decisions‚ which affect the employee- employer relationship. Unions no longer accept a business decision that obtains enterprise cost savings at the expense of an employment pattern established in a collective bargaining agreement as a proper exercise of managerial prerogative. Today
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Brief Introduction of International Relations International relations refers to the collective interactions of the international community‚ which includes individual nations and states‚ inter-governmental organizations such as the United Nations‚ non-governmental organizations like Doctors Without Borders‚ multinational corporations‚ and so forth. International relation is a very broad concept. In modern usage it includes not only relations between states but also between states and non-state
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management and the entire city of Pune were engulfed by this storm. Some attributed the cause to workers’ leaders like Rajan Nair‚ others to Telco officials like Mehrunkar. The genesis of the phenomena however lay in the history of industrial relations in Telco over nearly fifteen years. Pune was one of the first industrial centres to be established pursuant to the policy of geographic relocation of industries away from established industrial centres in the early sixties. During the sixties
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Current Issues in Language Studies 1(2009)/P. Faber‚ P. León‚ J. Prieto/ Semantic Relations‚ Dynamicity‚ and Terminological Knowledge Bases SEMANTIC RELATIONS‚ DYNAMICITY‚ AND TERMINOLOGICAL KNOWLEDGE BASES Pamela Faber a ‚ Pilar León b ‚ Juan Antonio Prieto c Abstract The linguistic and conceptual shift in Terminology has led to a more discourse-centered approach with a focus on how terms are used in texts (Temmerman and Kerremans‚ 2003). This shift has affected the construction
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