Psychological drivers of Consumer Behaviour 2.1. Motivation 2.1.1. Hierarchy of needs 2.1.2. Means-end chain 2.2. Perception 2.3. Learning 2.3.1. Behavioural learning 2.3.2. Cognitive learning 2.3.3. Brand loyalty 2.4. Beliefs and Attitudes 2.5. Lifestyle 3.0. Sociological drivers of Consumer Behaviour 3.1. Personal influence 3.2. Reference groups 3.2.1. Membership group 3.2.2. Aspiration group 3.2.3. Dissociative group 3.3. The family 3.4. Social class 3.5. Culture 4.0. Consumer Decisions Making process
Premium Low-cost carrier Marketing
Chapter 1 Read pages 4 – 6 and 22 for digital revolution Consumer behaviour is defined as the behaviour that consumers undertake in seeking‚ purchasing‚ using‚ evaluating and disposing of products and services that they expect will satisfy their personal needs. Personal and organisational consumers (page 9) The personal consumer buys good and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend. In all these contexts‚ the
Premium Marketing Psychology Classical conditioning
Unlike these other trends‚ however‚ it appears that skateboarding is here to stay. Q 1. What were some of the key characteristics of Vans’ earliest customers in the 1960’s and 1970’s? What was the public perception of skateboarding at this time? What was Vans’ competitive advantage at this time? What was its value proposition to customers? Answer: A skateboard is typically a specially designed plywood board combined with a polyurethane coating used for makes smoother slides and stronger durability
Premium Popular culture Skateboarding Television
Assignment for Organisational Behaviour Unit 2014-15 The assignment for this unit is to prepare an outline or ‘treatment’ for a 30 minute documentary film for television on a topic from this unit which interests you. A treatment is a description of your documentary‚ in prose‚ which guides the reader through content and tone. Usually they are written to sell films to producers. Your treatment should include the following: 1. Title (what are you going to call your documentary) 2. The pitch (what is your
Premium Film Management The Great Gatsby
Chapter 5: Consumer Markets and Consumer Buyer Behaviour Consumer buyer behaviour - Refers to buying behaviour of final consumers (individuals & households that buy goods and services for personal consumption) Consumer market - Total number of final customers Marketing stimuli consists of the 4Ps 1. Product 2. Price 3. Place 4. Promotion As well as other major forces in the buyer’s environment 1. Economic 2. Technological 3. Political 4. Cultural 5. Social Understand
Premium Marketing Sociology Social network service
Executive Summary Consumer behaviours have changed over the years; this is shown by consumers today purchasing a more healthy variety of products‚ as information today is known about products that was not known many years ago. Factors such as these‚ change the way we perceive and value products‚ as we now are more knowledgeable as well as manufacturers having by law to print the ingredients and content of the products ingredients on the back of most food products‚ allowing consumers to become more educated
Premium Consumer protection Health Marketing
Coursework Assignment Brief Semester: Michaelmas 2013 Module Code: PM204 Module Title: Business Organisational Behaviour Programme BSc (Honours) Level: 5 Awarding Body: University of Plymouth Module Leader Stephen Makinson Format: Report Presentation: No Any special requirements: All work must be submitted on the Student Portal along with an acceptable Turnitin Report Word Limit: 2‚500 words (with 10% plus or minus leeway) Deadline date for submission: 2400hrs
Premium Change Policy Organizational studies
............................................... 2 Company background………………………………. 2-3 2.0 Howard-Sheth model of buying behaviour…………… 3 Need recognition……………………………………… 4 Information search……………………………………. 4
Premium Marketing
perspective that much of consumer behaviour resembles action in a play) • Each consumer has lines‚ props and costumes that are necessary to a good performance. Since people act out many different roles they may modify their consumption decisions according the particular play they are in at the times. The criteria that they use to evaluate products and services in one of their roles may be quite different from those used in another role. • Another way of thinking about consumer roles is to consider
Premium Marketing Maslow's hierarchy of needs
Organisational Behaviour. The Volta Aluminium Company Limited (VALCO) is an aluminium reduction facility (smelter) located in the industrial seaport city of Tema‚ east of the capital city of Accra. VALCO was originally jointly owned by Kaiser Aluminium and Chemical Corporation (KACC) - 90% and Reynolds Metals Company .The Government of Ghana purchased the 90% shares of KACC in October 2004 and subsequently completed acquisition in June 2008. Therefore‚ currently VALCO is solely owned by the
Premium Organizational culture Decision making Management