Describe correct and polite behavior (etiquette) in all settings that deal with customers. 1. Keep smiling It’s important to remain polite and professional no matter how aggressive a customer gets. Keeping a smile on your face will help keep your attitude neutral and polite if you’re dealing with the customer in person and make your voice sound pleasant over the phone. Also while you smile keep your ear and mind on the issue stated. 2. Let the customers talk. Ask leading questions to allow
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To Kill a Mockingbird depicts Atticus Finch as a good father to his children due to his sense of fairness‚ his teaching‚ and his honesty. Atticus depicts fairness by treating his children and all others with respect and understanding. He teaches his children important life lessons and prepares them for when they go out into the world‚ and he sets a good example by always being honest. To be a good father‚ these are three very important qualities to possess. Atticus Finch’s fairness shows that he
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at my mother and her expression assuaged my resentment. She seemed so contrite‚ and I knew it was because of me. I felt a stab of guilt - she didn’t deserve this...she didn’t deserve me. I was the one who didn’t fit in‚ not her. I beamed at her in hope that it would rid of the guilt apparent on her face. To my relief‚ she reciprocated the smile. I placed my pale
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character of Jem in the book “To Kill a Mockingbird”. All characters display their growth and have come to terms with themselves. Still there is one character who exhibits maturity more than anyone else. In “To Kill a Mockingbird” Harper Lee‚ uses the character of Jeremy Finch to portray the motif of his “being a gentleman” and the events in Tom Robinson’s trial to show the moral development of his Bildungsroman. Jem entered his Bildungsroman when he proclaimed he wanted to be like Atticus. He also
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this is Atticus‚ who stands up for African Americans inside and outside of court. Even though he’s called names and threatened‚ he supports Tom and promotes equality. In this novel‚ courage is defined as standing up for what you believe in. Lee tries to convey the point that readers can improve society using courage. Atticus has real courage because he stands up for equality when he defends Tom‚ faces danger to protect others‚ and doesn’t stop when the town’s residents insult him. Atticus is a
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Minerals are important for maintaining homeostasis which essentially is a big part of what keeps us alive. Minerals are inorganic compounds(lack of carbon atom)‚ which are quite different from other nutrients. The reason is that carbohydrates‚ proteins‚ lipids‚ and vitamins are all organic compounds(contains carbon) . The structure of minerals is very simple‚ usually nothing more than a molecule‚ or molecules. Most of the minerals in a diet come from eating plants and animals or from drinking water
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In Harper Lee’s To Kill A Mockingbird‚ Scout Finch‚ the narrator of the novel‚ is introduced as a curious girl who questions the everyday decisions being made around her. Atticus‚ the father of Scout and her brother Jem‚ is given the task of defending Tom Robinson in his trial. Tom Robinson is a black man‚ who is accused of raping a white woman‚ Mayella Ewell. She is the daughter of a vulgar father‚ Bob Ewell. Mr. Ewell has a loud and abrasive personality‚ causing many of the citizens of Maycomb
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Atticus FCA’s 1. Effective Introduction and Conclusion _________/ 10 Points 2. The character’s point of view of equality is supported with relevant direct quotes from TKAM and explained in writer’s own words (body paragraphs) _______/ 25 1. Topic sentences 2. Two direct quotes (examples) integrated with signal phrases 3. Two direct quotes are thoroughly explained/connected to thesis and topic sentences 4. MLA in-text citation for each direct quote from text
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supposed to be compassionate and willing to fight for justice. In To Kill a Mockingbird by Harper Lee‚ Atticus Finch is a well respected man in the town he lives in called Maycomb County. He is a lawyer who is trying to defend a black man‚ who is accused of raping a white woman. This is such an important case because it is a white man against a black man in court where race is not supposed to matter. Atticus tries his hardest to make the jury believe Tom Robinson is not guilty and has done nothing wrong
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novel‚ Go Set A Watchman‚ Atticus can be seen as a very different character‚ therefore‚ developing conflicts between him and Scout. To begin with‚ Scout finds a pamphlet labeled The Black Plague near Atticus’ books. As Scout says in the novel‚ “‘I especially liked the part where the Negroes‚ bless their hearts‚ couldn’t help being inferior to the white race because their skulls are thicker and their brain-pans shallower—’” (Lee‚ 102). After picking up the pamphlet‚ Scout begins to read it with utter
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