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    Chapter 12: Setting Product Strategy GENERAL CONCEPT QUESTIONS Multiple Choice 1. Marketing planning begins with the formulation of an offering to ________ target customers’ needs or wants. a. undermine b. meet c. capture d. compete with e. comprehend Answer: b Page: 318 Difficulty: Easy AACSB: Reflective Thinking 2. The customer will judge the offering by three basis elements: ________‚ services mix and quality‚ and price. a. performance b. salespeople

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    Marketing is the activity‚ set of institutions‚ and processes for creating‚ communicating‚ delivering‚ and exchanging offerings that have value for customers‚ clients‚ partners‚ and society at large” – AMA Association Value: The benefits a customer receives from buying a good or service. Marketing: An organizational function and a set of processes for creating‚ communicating‚ and delivering value to customers and for managing customer relationships in ways that benefit the organization and its

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    segmentation * Geographic segmentation * Demographic segmentation * Psychographic segmentation * Positive market segmentation * Behavioral segmentation * Occasions “consumer behaviour is the study of the processes involved when individuals or groups select‚ purchase‚ use or dispose of products‚ services‚ ideas or experiences to satisfy needs and desires.” (Solomon‚Bamossy et al. 2006‚ p6). Process by which  consumers identify their needs‚  collect information‚  evaluate alternatives

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    3 1.1 Explain the various elements of the marketing process 3-6 1.2 Evaluate the benefits and costs of a marketing orientation for a selected organisation 6 2.1 Show macro and micro environmental factors which influence marketing decision 7 2.2 Propose segmentation on criteria to be used for products in different markets 7-8 2.3 Choose a targeting strategy for a selected product/service 8-10 2.4 Demonstrate how buyer behaviour affects marketing activities in different buying

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    Marketing Project | Axe Brand Universal Oil | New Product Line | Oke Wei Qian‚ StarrWong Shiying‚ CelineCheng May HungYim Yoke Ngoh‚ CherylTan Chun LinLow Wei Min BenjaminJordan Chew Yi Wen6B/12 | Table of Contents 1.0 Executive Summary 2 2.0 Situational Analysis 3 2.1 Market Summary 3 2.2 Market Analysis 3 - 4 2.3 Competition Analysis 4 - 5 2.4 Product Offering 5 - 6 2.5 SWOT Analysis 6 - 9 2.6 Keys to Success 10 - 11 2.7 Critical Issues 11 3.0 Market Strategy

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    Table of Contents Introduction & Company profile: Type of business Geographic domain Culture of senior management Competitive situation Marketing Audit: External environment - Macro environment (PEST) Political‚ Governmental‚ and Legal forces: Political stability‚ Government regulations & deregulations. Changes in tax laws‚ Changes in patents(التراخيص) laws Level of government subsidies‚ Country to other countries relationships Trading policies& Import-export

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    Marketing The management process through which goods and services move from concept to the customer. It includes the coordination of four elements called the 4 P’s of marketing: (1) identification‚ selection and development of a product‚ (2) determination of its price‚ (3) selection of a distribution channel to reach the customer’s place‚ and (4) development and implementation of a promotional strategy. For example‚ new Apple products are developed to include improved applications and systems

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    Definition The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs‚ wants‚ or demand characteristics. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment. Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. Four basic factors that affect market

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    Sdn Bhd‚ a company incorporated in Malaysia‚ which was established in June 2000. With grandmother ’s traditional secret Hainanese chicken rice recipe brought down from generations and maternal grandmother ’s treasured recipe from Penang‚ the best of both grandmothers ’ recipes were perfected and introduced into the menu. With the successful growth of TCRS in their domestic markets‚ they plan to spread the culture of the Malaysian way of life into the Indonesia market 2007‚ followed by Australia‚

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    explain what marketing is • To differentiate between “needs” and “wants” • To understand the fundamental marketing concepts • To explain why and how companies learn about their customers • To describe the main tools of marketing research • To identify and comment on the four elements of a company’s marketing mix • Marketing is more than a fancy image‚ a clever commercial‚ a special contest or a discount • Name some examples of marketing questions! Marketing involves a lot of planning and execution

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