Why Customer Retention Is So Important Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition‚ ranging between 25 and 80 %!). Companies with high retention also grow faster. However‚ customers can only be retained if they are loyal and motivated to resist competition. When customers are merely satisfied with the service they receive they may
Premium Customer service Customer relationship management Psychology
In the play Hamlet‚ there are only two main female characters that both play an extremely compelling and difficult manifestation of love. Ophelia and Gertrude never have a scene together‚ or alone. Ophelia does not have another female confidant to talk to and Gertrude also doesn’t have anyone to talk to about her secret feelings. The only relationships between these women are with men‚ and most of the men surrounding them don’t really care about their feelings‚ or value their worth. Ophelia’s
Free Emotion Love Gertrude
If Scientific Management is as outdated and inhuman as many organizational theorists believe‚ why is it so prevalent in contemporary organizations? Raymond Leung 1 Introduction Scientific management was first developed by an American‚ Frederick Winslow Taylor in the1880s ~1910s and has evolved a lot since then. It is a theory or school of thoughts about process improvement and management. It aims at maximizing efficiency‚ productivity‚ output with least cost and minimizing wastes. It was
Premium Management Scientific method Sociology
“Why Is The Initial Consultation So Important ? What Factors Will An Ethical Therapist Cover At This Time ? The initial consultation is important for both the therapists and the client to establish whether there is rapport between both parties‚ to put the client at ease and to ensure a realistic and effective plan of action to help the client achieve their goal. This is often offered as a short appointment of maybe 30 minutes‚ free of charge. I think by offering this service clients would have more
Premium Hypnosis Emotion Psychotherapy
talked about in the many circles of England and surrounding European countries. Of the nineteenth century women travelers‚ Nightingale is still very widely known and even celebrated today‚ mainly for her reform and founding of modern nursing. Why was Nightingale so popular throughout her time and now in the present? It is hard to come up with just one answer because the truth‚ I believe‚ is composed of many factors‚ her family’s beginning and aristocratic level‚ her travels around the world experiencing
Premium Woman Women's suffrage Gender
prices. This essay will examine the factors that play a significant role contributing to the increasing prices. Why are gas prices so high? One of the top reasons for the increase in prices is the supply and demand for oil. Crude oil accounts for 55% of the price of gasoline‚ whereas taxes and distribution control the remaining 45% (Amadeo‚ 2011). Typically‚ taxes and distribution are steady‚ so that the daily adjustment in the price of gasoline correctly reflects oil price fluctuations. However‚ occasionally
Premium United States Petroleum Automobile
order to‚ since‚ so that‚ because‚ as a consequence‚ with a view to‚ accordingly‚ as a result‚ for this reason‚ hence‚ on account of‚ inevitably‚ naturally‚ thereby‚ thereupon‚ under these conditions‚ wherefore Similarity: similarly‚ by the same token‚ in a like manner‚ in the same way‚ just as surely‚ likewise‚ paralleling‚ relatively speaking‚ at the same time Opposition‚ Shift or Contrast: although‚ but‚ by contrast‚ by comparison‚ contrarily‚ conversely‚ despite‚ even so‚ except‚ for all
Premium Characters in Hamlet Hamlet Gertrude
the play‚ Hamlet unravels what was thought to be a natural death of his father turn into a murder and since then he has faced trials where the betrayal that Hamlet perceived ignited his madness. Betrayal is portrayed in Hamlet as one of the main themes. Hamlet’s first experience of betrayal was instantaneous. Shortly after his father’s death‚ Queen Gertrude and the newly reigning King‚ Claudius‚ married while Hamlet was still in mourning. “But two months dead—nay‚ not so much‚ not two. So excellent
Free Characters in Hamlet Gertrude Prince Hamlet
Hamlets True Intensions In the play Hamlet it is obvious that there is a story about a boy who lost his father‚ but the main climax comes from how he takes his revenge. Hamlet theoretically could have received evidence of his father’s death by different means but did so by revealing his madness to others. Hamlet sees more benefit by pretending he is mad as he can take revenge and there are less suspicions of the killing. Hamlet is only feigning madness at this point of the play for simple and successful
Free Hamlet Characters in Hamlet
How do I love thee? By Elizabeth Browning The poem‚ "How do I love thee" is a passionate affirmation of love from Elizabeth to her lover Robert Browning. In this poem‚ Elizabeth declares her spiritual and pure love for Robert and describes the many ways in which she feels for him‚ and therefore defines her love. On the poem she express three different ideas of love which are the depth of her love‚ an attempt to describe the indescribable and the comparison to known feelings and interactions
Premium Elizabeth Barrett Browning Robert Browning Florence