STUDY ANALYSIS February 21‚ 2008 Sommaire I- Introduction 3 II- Analysis 4 III- SWOT Analysis 6 IV- Solutions 7 V- Recommendations 9 I- Introduction This case study presents two companies‚ Marks & Spencer and Zara‚ which are active in the apparel industry‚ and examines supply chains and the product-process linkages of both companies. Marks & Spencer‚ originally named Penny Bazaars‚ was founded by Michael Marks in 1884 in Northern England as a clothing sales
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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Zara – vertical integration 1) How is Zara organized with respect to its vertical integration and outsourcing decisions? What governance structure does it appear to follow? -It is divided by 60% in-house and 40% outsourced. The in-house represents the more complicated ‚complex‚ trendy designs‚ while the outsourced remains with the labour intense activities (sewing) and basic designs such as men’s dress shirts and accessories. - It follows a decentralized decision making process based
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CASE STUDY ANALYSIS ZARA: IT FOR FAST FASHION Introduction The success of Zara in apparel manufacturing and retail business started from their belief that customers taste in fashion is hard to predict. Zara’s strategic intent to respond quickly and accurately to the fastchanging market demand has become the basis in building their core competency of highly responsive supply chain. This supply chain enables Zara to quickly capture the unpredictable market demand‚ shorten the turnaround production
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Amancio Ortega Gaona is a famous fashion designer and entrepreneur. * He is a founder of ZARA‚ co-founder and chairman of Inditex Group * Thanks to his great management skills he is Spain’s richest man and 5th richest man in the world (net worth of $31 billion) * „ZARA“ is a part of a holding company called Inditex. Inditex is now the largest textile company in the world. Includes 8 brands: Zara‚ Zara Home‚ Bershka‚ Stradivarius‚ Pull&Bear‚ Massimo Dutti‚ Oysho i Uterqüe * “To copy
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Nowadays‚ Zara and Chanel are known worldwide as two successful brands. The former is a mass clothing retailer whose production takes only weeks whereas the latter is perceived as one of the most established retailers in haute couture‚ specialising in luxury goods whose production takes months. Zara has more than 800 stores worldwide‚ in sharp contrast to Chanel which has about 160 boutiques (wilkepedia). Coco Chanel founded her brand 106 years ago while Amancio Ortega created the Zara label 35
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MAYUR S. JAGTAP BVIMSR‚ MMS 2ND Yr. (OPERATIONS) GROUP II DATE: 6/10/10 ZARA: RETAIL @ THE SPEED OF FASHION CASE STUDY Q.1.How does ZARA manages more styles? Ans: - Zara’s success from the perspective of time-based competition. While most of people attribute Zara’s time-based success to its extremely short lead time and regard Zara as a benchmark for speed Managing more styles is possible for Zara mainly because of the shorter lead time (2-4 weeks) compared to industry average
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(Low to Medium) * New entrants will have to deal with high and large fixed cost * incentive because of profitability of zara * newest fashion at an inexpensive price * Zara as part of the Spanish Inditex Group‚ can benefit from the micro-economic concept of the Economies of Scale. Hence it gains cost advantages as production (scale) increases * Zara is operating within the market of “fast fashion” hence size as well as economic efficiency matter. Inditex’s superior supply chain
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ZARA: THE TECHNOLOGY GIANT OF THE FASHION WORLD 2010 BACKGROUND Zara brand is the flagship chain store of Inditex Group; the Inditex Group is integrated by: ZARA‚ OYSHO‚ UTERQÜE‚ BERSHKA‚ STRADIVARIUS‚ MASSIMO DUTTI‚ and PULL AND BEAR. The owner of Inditex Group is the tycoon Amancio Ortega‚ the group headquarter is located on Coruña‚ Galicia‚ Spain‚ this was the place where the first Zara store opened in 1975. Zara has resisted the industry-wide trend towards transferring fast fashion production
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Situation CUSTOMER PROFILING In 2010‚ eMarketer reported that 71% of Americans use the internet. They estimated that figure would grow to 78% by 20141. The latest figures by Internet World Stats show that‚ in 2012‚ 78% of Americans are already using the Internet2. Internet use is growing at breakneck speeds‚ and internet shopping is a big part of that use increase. As an exclusively e-commerce outlet in the United States‚ Zara Home could view every American internet user as a potential customer. However
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