Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example
Nodding your head usually means 'yes' in most countries, however in some parts of Greece, Bulgaria and Turkey is also means 'no'.
Eye contact is important in America and Europe, but it can be rude in most of Asian countries and in Africa. Closing your eyes in Western cultures often means 'I'm bored or sleepy' but it Japan, Thailand and China it can mean 'I'm listening and concentrating.
There are some behaviours that may be perceived differently by people. For example the way a person dresses may be accepted by one culture but not by another. This can then offend them and increase the chance of a breakdown of relationship.
With more and more people using the internet and texting to contact each other there may be a problem with how fast someone responds to a message, leaving people wondering why haven’t they got back to me? Also non verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them.
When in a professional meeting or when you are talking with other parents, members of staff, students and/or outside agencies you need to think about the level of professionalism required. This could be through the way in which you conduct yourself, showing respect, listening, showing interest and understanding. These can be shown by you in body language, questions, answers and possible solutions. In some meetings important issues can arise and it is important that no matter what the subject is you