ANS: 1. CQC standards: safety, effectiveness, caring, responsiveness, and leadership. 2. What is the difference between a'smart' and a'smart'? The 6C’s of delivering health and social care are: care, compassion, competence, communication, courage, and commitment. 3. What is the difference between a'smart' and a'smart'? Codes of practice for support workers in England which are: - Be accountable by making sure you can answer for your actions or omissions. Promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their careers. Work in collaboration with your colleagues to ensure the delivery of quality, safe and compassionate healthcare, care, and support. Communicate in an open, and effective way to promote the health, safety and wellbeing of people who use health and care services and their careers. Respect the person’s right to confidentiality. Strive to promote the quality of care, and support through continuing professional development. Uphold and promote quality, diversity, and inclusion. …show more content…
ANS: Reflecting on work activities is a good way of learning from mistakes and maintaining previous good practices.
ANS: Management, colleagues and articles online can be a good source of support, and they can pass on knowledge the will enhance and develop my knowledge.
ANS: Identify areas you need training and development of skills and discuss this with management and finally formalize the agreement. People involved- myself, line manager, supervisor, work colleagues and the people we