3HRC
CONTENTS PAGE
Task A ………………………………………………………… Pages
Task B ………………………………………………………… Pages
Task C ………………………………………………………… Pages
Task D ………………………………………………………… Pages
Bibliography/ References …………………………………. Page
Appendices ………………………………………………….. Pages
I. Appendix 1 – Feedback from customer
II. Appendix 2 – Feedback from customer
III. Appendix 3 – Feedback from customer
IV. Appendix 4 – Current Personal Development - 2 pages
V. Appendix 5 – Personal Development Plan
VI. Appendix 6 – i-resilience Report
Introduction
I work in the Recruitment department which is a branch of the HR function. East Lancashire Hospital NHS Trust, which is a large integrated care organisation that provides acute secondary healthcare for people of East Lancashire and Blackburn with Darwen, which has a combined population in the region of 530,000. We provide services to some of the most socially deprived areas of England.
The Trust treats nearly three quarters of a million patients a year from the most serious of emergencies to planned operations & procedures. Acute services are provided at the two main main sites which are Royal Blackburn and Burnley General Hospital. The Trust also has various community hospital sites with inpatient beds at Pendle Community Hospital, Accrington Victoria Hospital and Clitheroe Community Hospital, as well as the full range of adult community services.
The Trust is a specialist centre for hepatobiliary, head and neck and urological cancer services, in addition to providing specialist cardiology services and a network provider of Level 3 Neonatal Intensive Care.
In this assignment I will be looking at my organisation (East Lancashire Hospital) and the role of the Human Resources.
I will be providing a briefing note for a new manager to enable them to get some understanding of the trusts - Customers, - Services, - The trusts Vision, Values and objectives that we are currently working towards.
Purpose, Vision &
Task A ………………………………………………………… Pages
Task B ………………………………………………………… Pages
Task C ………………………………………………………… Pages
Task D ………………………………………………………… Pages
Bibliography/ References …………………………………. Page
Appendices ………………………………………………….. Pages
I. Appendix 1 – Feedback from customer
II. Appendix 2 – Feedback from customer
III. Appendix 3 – Feedback from customer
IV. Appendix 4 – Current Personal Development - 2 pages
V. Appendix 5 – Personal Development Plan
VI. Appendix 6 – i-resilience Report
Introduction
I work in the Recruitment department which is a branch of the HR function. East Lancashire Hospital NHS Trust, which is a large integrated care organisation that provides acute secondary healthcare for people of East Lancashire and Blackburn with Darwen, which has a combined population in the region of 530,000. We provide services to some of the most socially deprived areas of England.
The Trust treats nearly three quarters of a million patients a year from the most serious of emergencies to planned operations & procedures. Acute services are provided at the two main main sites which are Royal Blackburn and Burnley General Hospital. The Trust also has various community hospital sites with inpatient beds at Pendle Community Hospital, Accrington Victoria Hospital and Clitheroe Community Hospital, as well as the full range of adult community services.
The Trust is a specialist centre for hepatobiliary, head and neck and urological cancer services, in addition to providing specialist cardiology services and a network provider of Level 3 Neonatal Intensive Care.
In this assignment I will be looking at my organisation (East Lancashire Hospital) and the role of the Human Resources.
I will be providing a briefing note for a new manager to enable them to get some understanding of the trusts - Customers, - Services, - The trusts Vision, Values and objectives that we are currently working towards.
Purpose, Vision &
References: http://www.elht.nhs.uk/pdf/5504.2%20IBP%20Summary%20(final).pdf - date accessed 19.01.2013; East Lancashire Hospital Website. Business Plan 2013/2017 www.robersoncooper.com - date accessed 06.06.2012 personality questionnaire http://www.elht.nhs.uk/index.php/patientsvisitors/274/ - date accessed 20.01.2013, East Lancashire Hospital Website. Trust Transparency Project Bibliography Recruitment and Selection Policy – East Lancashire Hospital website Your Trust News Letter - Foundation Trust, East Lancashire Hospital website http://www.elht.nhs.uk/index.php/patientsvisitors/274/ - Trust Transparency