4.5 It is very important to have a disciplinary and grievance procedure in place, as if there are any problems and a grievance needs to be raised, then a procedure needs to be followed. Similarly if there is a problem with the member of staff, then a formal procedure needs to be followed to make sure that the problem is resolved and that both sides have their say and their argument can be put across.
5.1 When employees are developed they feel as though they are being invested in, and this can boost morale, making them feel motivated and also making them feel as though they are gaining something from their workplace. In return, if an employee is developed, this means that they will improve on their skills and build on their knowledge which they can then use in the workplace and this knowledge can be passed onto