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5: Electronic Commerce and Enterprise Resource Planning

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5: Electronic Commerce and Enterprise Resource Planning
Chapter 05: Electronic and Mobile Commerce and Enterprise Systems

TRUE/FALSE

1. The length of the sales process for the typical B2B sale is much longer and involves more decision makers than for the typical C2C sale.

ANS: T PTS: 1 REF: An Introduction To Electronic Commerce

2. The B2C market grabs more of the news headlines, but the B2B market is considerably larger and is growing more rapidly.

ANS: T PTS: 1 REF: An Introduction To Electronic Commerce

3. Forrester Research forecasts that the volume of mobile commerce will reach $31 billion by 2016 or about one-third of the total B2C e-commerce sales.

ANS: F PTS: 1 REF: Mobile Commerce

4. The market for mobile commerce in North America is maturing much later than in Western Europe and Japan.

ANS: T PTS: 1 REF: Mobile Commerce

5. P-cards can be used for a variety of purposes, including storing a user’s financial facts, health insurance data, credit card numbers, and network identification codes and passwords.

ANS: F PTS: 1
REF: E-Commerce And M-Commerce Technology Infrastructure

6. A key sector of wholesale e-commerce is spending on MRO goods and services.

ANS: T PTS: 1 REF: Electronic And Mobile Commerce Applications

7. An electronic exchange enables competitors and suppliers to buy and sell goods, trade market information, and run back-office operations.

ANS: T PTS: 1 REF: Electronic And Mobile Commerce Applications

8. The practice of market segmentation divides the pool of potential suppliers into subgroups usually defined in terms of the size of the subgroup.

ANS: F PTS: 1 REF: Electronic And Mobile Commerce Applications

9. AdMob is a mobile advertising provider that serves up ads for displays on B2B Web sites and is part of Google earning over $10 billion per year in advertising revenue.

ANS: F PTS: 1 REF: Electronic And Mobile Commerce Applications

10. Over 300 billion coupons are distributed each year in North America however, less than 2% of those coupons are redeemed.

ANS:

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