Strategy 7‐Eleven is a gasoline service station, and considered a Quick service restaurant (QSR). The issue you face Mr. DePinto is in regards to the 6% loss of share in the fresh food categories, a category that has allowed 7‐Eleven to gain 39.5% margins. Fresh food sales have been around 50% of total sales. This, along with research, shows that consumers want fresh, natural ingredients. To help the company grow share in the fresh food category, I have come up with a strategy that will be tested in the 250+ stores within the South
Florida market. This test market is ideal because it mirrors the national market for urban stores.
new product I am suggesting is an all in one lunch aimed primarily at the company’s fresh foods.
Consumers will be able to pick a sandwich, chips, and fresh desert priced at $7.11. This will save cost of packaging a new product, and allow for customization of the meal. Coffee will also be 11 cents less from 11 am to 7 pm to try and bring sales in through out the day. This reduction in pricing is represented in a dollar amount to help develop associations that will strengthen the brand. A social media ad campaign will also be implemented to help reduce costs, and help me reach my goal of growth of 3%.
My strategy has multiple parts. First, 7‐
Eleven locations should price gas 7 cents less than that of competitors. As of today gas prices in Palm
Beach County range from 3.83‐3.92 a gallon. A 7‐ cent reduction would mean 3.76 in the less expensive locations. The average mark up on gas over the last 5 years has been 15 cents (cost 3.68 a gallon for us). In 2009 the average gas station sold
4,000 gallons of fuel per day per day. At today’s price, that equals $600 a day per gallon. If the company takes 7 cents off price per gallon, gas sales would equal $280 a day, everything else held constant. In
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