Read this sample case study report and click on the highlighted text to see comments about the report.
Portable computer Use at client sites
The title of the report
Be consistent in your use of capitals and lower case letters: Portable computer use at client sites
Portable computer Use at client sites
Prepared for Freda Smith, general manager the name and position of the person who authorised the report
Prepared for Freda Smith, general manager
by Belinda Gibson, training coordinator the name and position of the person who prepared the report by Belinda Gibson, training coordinator
March, 1998 the report completion date
March, 1998
All purpose training company the name of the company
Be consistent in your use of capitals and lower case letters. The company name is: All Purpose Training Company
All purpose training company
MEMORANDUM
The Memo of Authorisation is a formal request to research and analyse information and to present the findings and recommendation(s) in report form. It may be written by an employer, by a client, or, for a student assignment, by a lecturer.
MEMORANDUM
To: Belinda Gibson, Training Coordinator
From: Freda Smith, General Manager
Subject
Usually, the subject is placed after the date in a memo.
Subject: Portable Computers
Date
To avoid confusion with numbers, the date could be written: 29 January 2003. Alternatively, use a comma: January 29, 2003.
Date: January 29 2003
To make the most of the technologies we discussed the other day to provide a quality service to our customers, it is essential that our training staff be equipped with portable computers which can be used at client sites.
Over the next couple of weeks, please investigate the portable computers which would be most appropriate for our staff, and present your findings in the form of a formal management report. The selected machine needs to be compatible
References: 1. Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81 - 82. 2. Micro-pro, 1998, 8500 Series Brochure, Micro-pro Computer (Imports) Pty Ltd, Melbourne, Australia. 3. Gray, K. 1998, Director, Turnstone Technologies Pty Ltd, Australia. 4. Stephen, 1998, Customer Service Officer, Hewlett Packard Information Centre, Hewlett Packard, Australia. 5. Guffey, M. 1997, Business Communication: Process and Product, South - Western College Publishing, Ohio, USA. 6. Kimberly, N. and Cotesta, P, 1998, Student Q Manual, Faculty of Business and Economics, Monash University, Caulfield, Australia. Distance Education Centre, 1998, Business Communication Subject Guide, Monash University, Churchill, Australia.