With technological evolution of digital media, eBooks and an abrupt rise in tech savvy readers there had been a dire need to understand change in consumer need and fulfil the growing gap. With the failure of its NOOK e-reader, declining tradition hardcover readers and constant pressure by competitor such as Amazon, it is no wonder why it is so difficult for them to compete. Apparently Barnes & Noble's present strategy is not working and is bringing…
Before Apple came out with the I pad, Amazon held the majority of the e-book customers. Amazon was responsible for about 90 percent of the sales of e-books. (New Zealand Herold, 2012) Because the barriers to entry into the market for an…
After researching and reading the 2009 and 1997 Annual Reports, it was determined, that in order to achieve this recognition, they needed to acquire the United Kingdom and German online booksellers. By these acquisitions, they increased book sales in the European markets. They have also formed the following strategic partnerships: 1) with AOL (to become the exclusive book retailer for the public website). 2) Borders (another book retailer with an online presence, to manage their web operations) and 3) with record labels, movie studios, and publishers to provide consumers the ability to download music, movies and books to electronic devices and Amazon’s Kindle.…
One of the most popular leisure activities in the world is reading. The reading industry is a multi-billion dollar industry, and Barnes & Noble is no small player. Primarily a retail business, New York-based Barnes & Noble has cemented themselves as a pillar of strength in the industry by operating over 1300 retail stores in the United States. More recently, they have entered the technology field as the reading industry moved more towards digital media. Currently, Barnes & Noble provides retail services on over 600 college campuses, and operates one of the world’s largest e-commerce web sites. With their entry into digital media, Barnes & Noble has expanded its profitability by selling digital e-books to its customers, as well as traditional paperback, hard cover, textbooks, reference, fiction, and all other types of print media. Barnes & Noble remains one of the literary industry’s top firms, and looks to continue this performance long into the digital age.…
Amazon is a huge online retailer that is in constant evolution, along with its active CEO, Jeff Bezos (amazon.com inc, 1996-2012). Amazon currently sells eBooks, and in addition has created a new product called, Kindle. It is an electronic reader where users can buy a book and have it electronically transmitted to their Kindle in seconds using a wireless system. If (currently) books are solely or primarily downloaded online, Amazon will lead the way of the future in the world of books of which it was founded.…
The Nook has created a product line for Barnes and Nobles during a time they were facing declining sales and customer loyalty. The company was in need of a way to keep their existing consumer base and also extend their business in to the advancements made in literature from a technological standpoint. The company has been trying to combat the industry 's ongoing…
Barnes and Noble is a Fortune 500 company and is the leader in the bookselling arena operating 1,341 storefronts, 636 operations on college campuses servicing over 4.6 million students and faculty, and operates one of the largest ecommerce sites on the World Wide Web. Barnes and Noble employs over 35,000 full and part time employees across the United States (www.barnesandnoble.com, 2011). Barnes and Noble and Microsoft joined strategically to develop the digital platform known as NOOK, a digital book providing customers a multitude of books, magazines, newspapers, and other content via downloads from the Barnes and Noble site. Barnes and Noble provides the customer base with over 6,000 publications of various materials…
Independent bookstores are closing, leaving only "super bookstores" such as Barnes & Noble and Borders to sell the nations reading material. Although these stores have newer and a wider variety of reading material, reality is that these "super bookstores", are not too far from closing the doors themselves. The rise of digital technology is redefining the "Art of Reading".…
The strategy that Amazon is using to stay successful is by offering more than just the opportunity for consumers to purchase books. By offering a storage device option, consumers are able to purchase storage space and only pay for what they use rather than pay extra for a service or space not being used. Much like Google and Microsoft, Amazon is trying to move away from their basic services and really get more engaged with additional consumers by offering more options. This strategy that Amazon is using is one that will allow them to gain a bigger customer base and maybe continue accounts from customers that were tired of the same old services, and nothing additional being offered. Amazon is not moving away from its core competency of being a leading online retailer, instead, their position as a leader will allow them to stay in that position, with the new services being offered.…
The future of Barnes & Noble booksellers is questionable. They are facing several pressing issues that must be dealt with delicately and efficiently. As highlighted in the first paper, a major problem for Barnes & Noble is their declining profits caused by decreasing sales of physical books and printed information. Another issue affecting the success of their future is the lack of organization and ability to make decisions of the top management.…
Beginning in 1994, the widely popular Amazon was just a small, unknown online bookstore. Although you wouldn’t have known it back then, but Amazon soon became the business model for online retailing (Kroenke 29). But books weren’t…
Drivers n n n n n n Modest growth in demographics (0.3% under 18 yrs. Old) Larger increases in disposable income and education level More retail stores and easier access to internet sales Literacy programs Library customers Prediction of growth in revenue 5.8% and S&P predicts 3% @ JCNeves, ISEG, 2004 2 Industry n n n n n n Very competitive Low barriers to entry 10 largest publishers accounted for 63.6% of revenues in 1996. The rest is small publishers Superstores increase their share and negotiation power, which is unfavorable to small companies like Walker & Co.…
When I was 12 years old my family and I were somewhere in Missouri, camping for a family reunion. One day we decided to go tubing down the river in rubber tubes. About halfway through my sister started to complain about the backs of her legs being itchy. My mom told her to take a dip in the river that she probably just brushed up against something. My sister can be a bit dramatic at times. At one point we hit a really rough current and started getting sucked into this one alcove of trees. Once we all made it through we stopped on a little island to regroup, take a breath, and calm down. That is when my father noticed my sister’s legs. There were hives all over the back, that were slowly spreading to the front and her legs were starting to swell. She got in the canoe…
By offering the eBookstore and its corresponding software, Barnes & Noble has gained a digital foothold and hopes to increase its market and industry share in the digital market. Barnes and Noble lunched The Nook, an electronic book reader, in 2009 and have attracted customers into the eBook sales niche. Even though eBook sales compete with and replace bookstore sales, loyal Barnes & Noble customers have increased their spending with the company by 17%. The Nook has also attracted new customers to Barnes & Noble which translates to successful online marketing strategies. • Strength 3- Due to the recent economic decline, Barnes & Noble has seen a trend in its consumers becoming more price conscious. The dominant market position held by Barnes & Noble allows the company to negotiate lower prices which are then passed on as savings to its customers. Incentives such as The Barnes & Noble Member program allow members to receive larger discounts on almost everything within the company. Additionally, the company employs an assertive discount pricing policy which discounts many items within its inventory. These savings draw in new customers and encourage existing customers to increase their spending. Strength 4- Barnes & Noble recognizes the need to attract, retain, and maintain its customers. B&N have been offering incentives to attract customers to its stores in hopes that revenues would increase due to the likelihood that purchases…
First, the Kindle was one of the first readers available and until its release in 2007 the market was virtually untapped. For Amazon this was a strategic move as it puts a name to these types’ devices. As compared to Xerox and the photocopier, or a Jeep to the ragtop SUV, Kindle will the brand name associated with the reading device for years to come driving more business to Amazon and if Bezos’s luck holds steady, this will only improve as the Kindle continues to develop new features in the years to come. Taking into account that Kindle is paperless, environment friendly and saves the average user money over time on the cost of books are added…