Text Book: New Era of Management, International Edition by Richard L. Daft
1)
The Nature of Management (CH 1 & 7)
1.1) W hat is management?
Getting things done with/thru people – Mary Parker Follet
Has certain principles and guidelines
A combination of practice and theory
Apply theory
Practice without theory is limited by experience
W hat is good in the past experience may not be good for the present time or future
Knowledge with practice make a better manager
Today’s definition of management is more technocrat.
“Management is what managers do” - Dr Lourdes.
Managers manage and responsi ble for the work of others
Does management matter?
Good vs bad management
Historically management is learned thru practice
To run organization better
More complex issues today
Involves managing a lot of money
Global competition.
More challenging environment
Application of management skills depends on individual
Mintzberg – management mus be practised to be effective manager.
Mismanagement issue
Companies and government fail because of poor management
1.2) W hat do managers do? Peter Drucker and tasks of manag ement.
Peter Drucker define management by the tasks the managers do.
1. Set objectives
1. determine what objectives, goals
2. Organizes
1. analyze the activities, decisions and relations needed.
2. Classify work and divide into managable jobs.
3. Then group the jobs into org structure.
4. Then select people
3. Motivate & communicate
1. Make a team, thru own practice, relation,
2. people decision on pay, placement & promotion
3. thru constant communications with superiors and subordinates
4. Measurement
1. Establish yardstik to measure performance
2. Analyse, appraise and interpret performance
3. Communicate the meaning of the measurements
5. Develop people including himself
10 Managerial Roles of managers (Mintzberg) – p21, Ex 1.7
Information processing