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An Experience That Changed My Life

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An Experience That Changed My Life
What is a good manager ?
A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary. For many people, this is their first step into a management career. A manager 's title reflects what he/she is responsible for. An Operations Manager is responsible for the operations of the company. There are many management functions in business and, therefore, many manager titles. Regardless of title, the manager is responsible for planning, directing, monitoring and controlling the people and their work.
What makes a Good Manager
Good managers are essential to any successful organisation. An exceptionally good manager achieves a hard working, productive and effective workforce that punches above its weight in its performance.
Good managers attract exceptional staff; they make the organisation a preferred employer; they help to increase market share; add to profits and surpluses, and reduce costs. Their staff are engaged, committed and ‘go the extra mile’.
Managers, however, dance on a fault line - they either have the behaviours that inspire followers to do what they otherwise may not be willing to do, and without creating any psychological distress, or they do not and the costs will escalate and ripple for a long time
So what makes a good manager?
A key to successful management is the relationship between the manager and his or her staff. It’s the manner in which managers manage people that separates the ordinary from the good and the exceptional.
Good relationships are based on trust, commitment and engagement, and a good manager’s essential role is to build these relationships for the benefit of the organisation, so that the tasks that are set are completed with enthusiasm, effectively, on time and with the energy to do more.
What are the attributes of a good manager?
A good manager is good at managing people, they ... * They care. * They have a good



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