Direct Competitors – offer the same products and services
Customers often compare prices
Deals among these competitors when they shop.
Significant Competitors – offer some of the same services or similar products or services
Product or service lines overlap but not completely.
Indirect – offers same or similar products only in as small number of areas. 4. Three types of strategies- a. Cost leadership- Strives to be the low cost provider relative to its competition in the industry b. Differentiation- A Company seeks to build customer loyalty by positioning its goods or services in a unique or different way. c. Focus (niche) – a strategy in which a company selects one or more market segments, identity’s customer special needs wants & interests & offers them with excellent service designed to meet their needs. 5. Define complete advantage- the aggregation of factors that sets a small business