quality assurance is a system for evaluating the performance, the quality if the services they provide i.e. what chamberlayne provie for their service users. Many quality assurance procedures would be set by the central government. Standards, governance, and quality control are all essential in any care setting like the NHS of any health service.
Standards
National service frame worls are national standards in certain settings that have seen set by the governmnet to improve standards of any health care service or care setting like Chnaberlayne. Standards relating to the level of service necessary in any health service or care setting like chamberlayne are always improving with the help from the national service frameworks. Targets will be set in agreement with the national service frameworks, social services and national health services, any agreements made will have set time limits. They will look to se what targets to tackle or any issues and concerns within the area.
Aspects of quality assurance
Qualith assurance mechanisms used by services take many forms;
Improving imformation and consultation with service users
Changes in the invlovment or patients and health services took place because of the NHS plan in 2000 and the health and social care act. The acts look at how they can and should invlolve patients and the public with the services that are run. NHS as well as local councils and social services departments now involve the service users and public and they also provide information about services offered in various ways such as leaflets and websites. At Chamberlayne they provide information for parents in the form of leaflets, carers. Chamberlayne feel it is essential to have contact with the parents so that they are updated and informaed.
Involving service users in the NHS and social care
Health and social care act implements the NHS must involve and consult with the service users and