Max Lionel Realty
Table of Content
Max Lionel Realty Project 1
Chapter 1 – Business plan (excerpt) 3
Chapter 2 – Organisational chart and management profiles 4
Chapter 3 – Management responsibilities 5
Chapter 4 – Budget summary 6
Chapter 5 – Operational plan 7
Chapter 6 – Operational risk register 9
Chapter 7 – Work Health and Safety (WHS) Policy 10
Chapter 8 – Anti-discrimination policy 12
Chapter 9 – Procurement policy and procedures 13
Chapter 10 – Max Lionel Realty current tenants list 18
Chapter 11 – List of pre-approved suppliers 19
Max Lionel Realty Project
Max Lionel Realty (MLR), in order to build customer goodwill and satisfy its legal and ethical obligations, has decided to implement a program to: inform agents of legal and ethical obligations (particularly with respect to WHS and anti-discrimination legislation) and any standards or codes of conduct followed by the organisation promote high standards in professional conduct (see Real Estate Institute of Victoria (REIV) Code of Conduct and relevant legislation) inform clients, tenants and potential tenants of MLR’s commitments achieve employee and client buy-in for initiative.
You are an external consultant contracted to project manage activities to achieve the objectives above.
Quality standards for deliverables: clearly communicate legal obligations and REIV obligations contain as content or support company strategic directions no grammar or spelling errors professional but friendly language fair and flexible delivery for intended audience meet audience requirements and sensitive to information needs, cultural diversity.
Previous needs analysis for the project has uncovered characteristics and requirements of Residential and Commercial Agents and Clients:
Agents
Clients
Tenants
under stress; time poor highly trained and competent in selling and managing real estate unaware of legal, ethical requirement. just want to please clients even if aware, have no idea how to apply to