Asset Protection Manage Case Study
On 01/25/17, Asset Protection Manage (APM) Kristen Catucci interviewed Assistant Store Manager (ASM) Darrel Davis with APM Jakub Orlando as a witness, regarding an incident that took place on 01/16/17. During the interview, ASM Davis stated that he was aware of the shoplifting policy and stated that he was too aggressive with the suspected shoplifter and is willing to own up to the consequences. ASM Davis additionally stated that he jiggled the jacket to get the merchandise out of the suspected shoplifter jacket while they were by the front entrance in the spinning door. Additionally, ASM Davis stated that during his orientation there was a strong focus on safety and security.
During the interview, APM Catucci also asked if things are going
okay with the store. ASM Davis responded saying that the store is looking a lot cleaner and organized than previously. ASM Davis stated that the new Store Manager is a great leader, additionally to being hands on manager while holding individuals accountable. ASM Davis stated that he had to give the new Store Manger a chance, as every manager has their own style, and blamed himself for judging the new Store Manager without taking into account how she works.
During the interview, APM Catucci also asked if things are going
okay with the store. ASM Davis responded saying that the store is looking a lot cleaner and organized than previously. ASM Davis stated that the new Store Manager is a great leader, additionally to being hands on manager while holding individuals accountable. ASM Davis stated that he had to give the new Store Manger a chance, as every manager has their own style, and blamed himself for judging the new Store Manager without taking into account how she works.